Director of New Revenue & Strategic Partnerships

Position Summary

Jam+ is seeking a hands-on commercial builder to drive new revenue across our ecommerce businesses. This role requires personal initiative, creative problem-solving, and a high degree of ownership.

Core Mission

Create new revenue by building partnerships, expanding customer segments, enhancing the sales team, overseeing channel growth, and innovating beyond traditional site traffic and paid media.

Key Responsibilities

• New Revenue Creation:

  • Develop and manage a pipeline of strategic partnerships, vertical sales opportunities, and new commercial programs.
  • Move from idea to outreach to pilot to revenue with speed and creativity.
  • Identify and develop new customer segments (associations, procurement groups, schools, enterprise buyers, etc.) and build practical business cases.

• Sales Leadership:

  • Upgrade the sales function with a more aggressive outbound motion.
  • Set clear KPIs, scripts, and accountability for the sales team.
  • Lead high-value outreach and model the urgency expected from the team.
  • Assess the current team and recommend changes to structure, process, and incentives.
  • Improve conversion of inbound leads, quotes, and dormant accounts.

• Strategic Partnerships:

  • Own and expand in-progress deals.
  • Identify new companies, platforms, and communities for co-marketing, referral, white-label, or embedded commerce opportunities.
  • Negotiate terms alongside the CEO and cross-functional leaders.
  • Build trusted relationships with senior external partners.
  • Convert relationships into signed, revenue-generating outcomes.

• Vertical/Niche Market Development:

  • Identify segments where Jam+ can win with focused outreach and repeatable sales plays.
  • Build testable campaigns for niche verticals.
  • Partner with ecommerce and creative teams on offers, landing pages, and collateral.

• Cross-Functional Execution:

  • Partner with Ecommerce, Technology, Operations, Finance, and CX to ensure new opportunities are supported, feasible, and profitable.
  • Align on site experience, pricing, and margin before launching new programs.
  • Surface customer pain points and repeat-purchase opportunities with Customer Experience (CX).

• Reporting:

  • Own a clear pipeline/revenue dashboard and report regularly to the CEO on activity, signed deals, and revenue impact.
  • Track leading indicators (outreach, meetings, pilots) alongside results.
  • Continuously refine the approach based on what's working.

Requirements

• Proven ability to create revenue from scratch through outbound sales, BD, partnerships, or new-market development.

• Willingness to personally prospect and lead outreach.

• Strong commercial judgment around revenue, margin, timing, and effort.

• Entrepreneurial urgency and comfort without a perfect playbook.

• Experience in print-on-demand, office products, ecommerce, shipping/logistics, promotional products, or B2B ecommerce.

• Familiarity with ecommerce metrics (CAC, LTV, AOV, contribution margin).

• Existing relevant relationships in adjacent markets or channel/procurement spaces.

What Success Looks Like

• 30 days: Deep understanding of the business, sales team, and channel dynamics; a prioritized target list; direct outreach underway.

• 60-90 days: A disciplined outbound cadence with real KPIs; active conversations with high-potential partners; at least one or two pilots launched or in motion.

• 6 months: Measurable pipeline and early revenue from new partnerships, verticals, or channels; repeatable playbooks taking shape.

• 12 months: Meaningful incremental revenue and a scalable pipeline that continues growing beyond year one.

Benefits

• Comprehensive medical, dental, and vision coverage.

• 401(k) with company match.

• Life insurance.

• Generous paid time off.

Equal Opportunity Employer

We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, or any other characteristic protected by federal, state (NYSHRL), or local (NYCHRL) law. We provide reasonable accommodations for disabilities, religious beliefs, and pregnancy-related conditions.