Director of Mental Health & Therapeutic Services

Job Responsibilities

• Manage and implement funding sources that support the agency’s mental health and therapeutic services.
• Supervise managers and provide oversight of key management staff.
• Oversee interviewing, hiring, and onboarding of new staff.
• Develop an annual clinical staff training plan and ensure delivery of appropriate ongoing training in accordance with organizational standards.
• Ensure the development and implementation of annual program work plans, including program goals and measurable outcomes consistent with the agency’s strategic plan.
• Develop and maintain program procedures, guidelines, and high-quality standards of practice in collaboration with managers and staff, while adhering to the NASW Code of Ethics and promoting ethical conduct and professional competency among program staff.
• Ensure successful monthly Medicaid billing and grant reporting as needed.
• Collaborate with the executive team to develop program, project, and agency budgets, and monitor monthly financial reports to ensure programs remain on target to meet programmatic and agency fiscal goals.
• Submit monthly reports that include analysis of program and fiscal data and recommended solutions to address deviations from original plans.
• Engage in community outreach to promote BUILD programs and services and increase the agency’s visibility with partner agencies and potential donors.
• Establish and maintain regular contact with community organizations, churches, partner schools, businesses, elected officials, police departments, and other stakeholders in relation to clinical services that support youth.
• Participate in efforts to strengthen partnerships with organizations that support collaborative projects to enhance the mental health and well-being of youth and families.
• Participate in the agency’s leadership team, demonstrating a commitment to cooperation and collaboration among directors, managers, staff, programs, and departments.
• Represent the agency to broaden community awareness and support while effectively communicating BUILD’s programs and services.
• Organize and participate in initiatives that provide BUILD with a platform to serve youth through its programs and services.
• Work closely with the Chief Program Officer, as appropriate, on partnership opportunities.
• Work closely with the Chief Development Officer to identify potential funding opportunities, strategic alliances, and partnerships that may increase revenue.
• Work closely with the Director of Community Engagement and Strategic Partnerships to identify, source, and maintain relationships with community partners, elected officials, and government entities.
• Maintain a flexible work schedule that may include evening and weekend hours.
• Conduct needs assessments and coordinate action planning to address targeted community issues.
• Work closely with BUILD Program Directors to assess the needs of youth and programs and create strategies to meet those needs.
• Align work closely with program needs and development goals.
• Aid in preparing project funding proposals, budgets, and related reports.

Requirements

• Demonstrated skills and experience in the provision, supervision, and management of case management services, including intervention programs for youth, out-of-school-time programs, educational support services, health and wellness programs, and arts programming.
• Knowledge of social service best practices and experience in program development, budgeting, fiscal accountability, and business management.
• Knowledge of behavioral health and therapeutic modalities that address psychosocial challenges and mental health needs in a culturally responsive manner.
• Experience in program management and evaluation, leadership, effective team building, and oral and written communication.
• Ability to work with and serve families in communities of color, communities with low socioeconomic access, and communities experiencing high levels of violence.
• Strong organizational skills and the ability to troubleshoot, respond to crises, and prioritize work to address immediate issues while remaining on target to reach established goals and objectives.
• Ability to use a personal vehicle, as needed, for transportation to meetings and to work occasionally evenings and weekends.
• Proficiency with computers and related technology, including internet, email, and database systems.
• Demonstrated ability to maintain professional and ethical competency by adhering to the NASW Code of Ethics.
• Ability to ensure compliance with grants and contracts from a variety of funders with varied guidelines, rules, program requirements, and reporting requirements.
• Ability to develop and adhere to program budgets and work plans, identify program progress and challenges related to established goals, troubleshoot problems, and course correct as necessary.
• Demonstrated ability to analyze data and apply critical thinking, innovation, and creativity to achieve agency program goals and objectives.
• Ability to effectively use supervision to solve problems and identify solutions to program-related issues.
• Ability to create evaluation plans and determine outcome measures that address program-specific goals.
• Excellent management, public speaking, writing, and interpersonal skills.
• Ability to pass a criminal record and child abuse/neglect registry check.