Director of Memory Care Services
About the role
The Director of Memory Care is responsible for directing the operations of our Memory Care neighborhood (Legacy), a memory care program, working closely with residents, staff, and stakeholders to create a vibrant and inclusive living environment that meets the needs and preferences of people living with dementia.
Location: US-OH-Maumee The Lakes of Monclova 6935 Monclova Road Maumee OH
Since our founding in 1997, Trilogy has been dedicated to making long-term care better for our residents and more rewarding for our team members. We’re proud to be recognized as one of Fortune’s Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor’s Top 100 Best Companies to Work. At Trilogy, we embrace who you are, help you achieve your full potential, and make working hard feel fulfilling.
Responsibilities
- Direct and oversee the general daily operations of the Legacy neighborhood utilizing industry and company dementia best practices.
- Educate family members with the Family Orientation Guide, schedule and lead resident first meetings/service plans and assist family members through the campus continuum as outlined in the company’s Legacy move in/move out criteria.
- Maintain a dementia-safe environment through daily resident rooms, common areas, and security rounds.
- As the "Dementia Champion” and subject matter expert, provide education to family members and the community in dementia-related topics.
- Oversee, communicate, and ensure Level of Care completion and follow-up per company policy.
- Complete Social Services and Life Enrichment assessments and documentation for Legacy residents.
- Market and promote the Legacy Neighborhood to potential referral sources and develop relations with local dementia advocacy groups to achieve occupancy goals.
- Represent the Legacy Neighborhood at meetings to provide support for planning and conducting various functions within the neighborhood such as activities, outings, event planning, meal /food requests, etc.