Director of Memory Care Services

About the role

At Trilogy, you’ll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you’re supported, appreciated, and empowered to thrive in your career.

The Director of Memory Care is responsible for directing the operations of our Memory Care neighborhood (Legacy), a memory care program, working closely with residents, staff, and stakeholders to create a vibrant and inclusive living environment that meets the needs and preferences of people living with dementia.

Responsibilities

• Direct and oversee the general daily operations of the Legacy neighborhood utilizing industry and company dementia best practices.
• Educate family members with the Family Orientation Guide, schedule and lead resident first meetings/service plans and assist family members through the campus continuum as outlined in the company’s Legacy move in/move out criteria.
• Maintain a dementia-safe environment through daily resident rooms, common areas, and security rounds.
• As the "Dementia Champion” and subject matter expert, provide education to family members and the community in dementia-related topics.
• Oversee, communicate, and ensure Level of Care completion and follow-up per company policy.
• Complete Social Services and Life Enrichment assessments and documentation for Legacy residents.
• Market and promote the Legacy Neighborhood to potential referral sources and develop relations with local dementia advocacy groups to achieve occupancy goals.
• Represent the Legacy Neighborhood at meetings to provide support for planning and conducting various functions within the neighborhood such as activities, outings, event planning, meal/food requests, etc.

Qualifications

• Bachelor’s degree from an accredited educational institution in a health care, mental health or social service profession or be a licensed Health Facility Administrator (HFA)
• Minimum of one (1) year work experience with dementia or Alzheimer’s residents, or both within the past five (5) years
• Three (3) years’ dementia care experience in a healthcare, senior living industry, or long-term care environment preferred
• Certified Dementia Practitioner credential (CDP) preferred

Benefits

• Medical, Dental, Vision Coverage – Includes free Virtual Doctor Visits, with coverage starting in your first 30 days
• Get Paid Weekly + Annual Salary Increases – Enjoy weekly pay and annual salary increases
• Spending & Retirement Accounts – HSA with company match, Dependent Care, LSA, and 401(k) with company match
• PTO + Paid Parental Leave – Paid time off and fully paid parental leave for new parents
• Inclusive Care – No-cost LGBTQIA+ support and gender-affirming care coordination
• Tuition & Student Loan Assistance – Financial support for education, certifications, and student loan repayment