Director of Memory Care Services

About the role

The Director of Memory Care is responsible for directing the operations of our Memory Care neighborhood (Legacy), a memory care program, working closely with residents, staff, and stakeholders to create a vibrant and inclusive living environment that meets the needs and preferences of people living with dementia.

Trilogy Health Services has been dedicated since 1997 to making long-term care better for residents and more rewarding for team members. Recognized as one of Fortune’s Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor’s Top 100 Best Companies to Work, Trilogy embraces diversity, helps employees achieve full potential, and makes work fulfilling.

Responsibilities

• Direct and oversee the general daily operations of the Legacy neighborhood utilizing industry and company dementia best practices.
• Educate family members with the Family Orientation Guide, schedule and lead resident first meetings/service plans and assist family members through the campus continuum as outlined in the company’s Legacy move in/move out criteria.
• Maintain a dementia-safe environment through daily resident rooms, common areas, and security rounds.
• As the "Dementia Champion” and subject matter expert, provide education to family members and the community in dementia-related topics.
• Oversee, communicate, and ensure Level of Care completion and follow-up per company policy.
• Complete Social Services and Life Enrichment assessments and documentation for Legacy residents.
• Market and promote the Legacy Neighborhood to potential referral sources and develop relations with local dementia advocacy groups to achieve occupancy goals.
• Represent the Legacy Neighborhood at meetings to provide support for planning and conducting various functions within the neighborhood such as activities, outings, event planning, meal /food requests, etc.

Qualifications

• Bachelor’s degree from an accredited educational institution in a health care, mental health or social service profession or be a licensed Health Facility Administrator (HFA)
• Minimum of one (1) year work experience with dementia or Alzheimer’s residents, or both within the past five (5) years
• Three (3) years’ dementia care experience in a healthcare, senior living industry, or long-term care environment preferred
• Certified Dementia Practitioner credential (CDP) preferred

Benefits

• Medical, Dental, Vision Coverage - Includes free Virtual Doctor Visits, with coverage starting in your first 30 days.
• Get Paid Weekly + Annual Salary Increases - Enjoy weekly pay and annual salary increases.
• Spending & Retirement Accounts - HSA with company match, Dependent Care, LSA, and 401(k) with company match.
• PTO + Paid Parental Leave - Paid time off and fully paid parental leave for new parents.
• Inclusive Care - No-cost LGBTQIA+ support and gender-affirming care coordination.
• Tuition & Student Loan Assistance - Financial support for education, certifications, and student loan repayment.