Director of Memory Care

About the Role

The Director of Luminations is responsible for enhancing the overall memory care Resident and family experience through comprehensive leadership to staff within our memory care environment. This includes thorough and passionate training and mentoring on our specialized program, Luminations®, and entering their world. The role oversees the entire Luminations® Neighborhood, encompassing Facets, Fitness, Housekeeping, Culinary, and Health and Wellness, while holding weekly meetings with each department.

The Director of Luminations develops and implements, alongside the Director of Health and Wellness, an individual service plan for each resident addressing quality of life and quality of care. As the family advocate and point of contact, this role communicates daily life needs and care in The Sterling Touch™ manner—friendly, courteous, helpful, timely, and professional—to ensure a high level of Resident satisfaction. The position operates under the general guidance of the Executive Director in accordance with Community standards, processes, procedures, and philosophy.

Responsibilities

• Lead and mentor staff in the memory care environment with specialized training on the Luminations® program.
• Oversee the Luminations® Neighborhood, including Facets, Fitness, Housekeeping, Culinary, and Health and Wellness departments.
• Hold weekly meetings with each department to ensure cohesive operations.
• Develop and implement individual service plans for residents in collaboration with the Director of Health and Wellness, focusing on quality of life and care.
• Serve as the family advocate and primary point of contact for communication regarding daily life needs and care.
• Participate in the execution of the Facets™ program, which includes theater, art, music, fitness, education, event planning, and recreation.
• Build and refine a wellness-centered program tailored to the needs of sophisticated residents.

Requirements

• High School Diploma or GED (required). Bachelor’s Degree (highly preferred).
• Five or more years of experience managing a memory care program in a senior living environment (highly preferred).
• Certified Dementia Practitioner (preferred).
• Ability to obtain any government-required license or certificate for working in a Memory Care Assisted Living community.
• Leadership experience and problem-solving skills to manage behavioral health needs and end-of-life care associated with dementia.
• Willingness and ability to participate in and execute a well-rounded, refined program (e.g., Facets™) that meets the needs of educated, talented, and sophisticated residents.
• Understanding or experience with state-specific regulations, education, and training regarding dementia care.
• Ability to read, write, and understand English to communicate effectively with residents and employees.
• Physical ability to stand, walk, climb stairs, crouch, bend, stoop, reach, grasp, push, pull, and work continuously without sitting for extended periods.
• Ability to lift or carry up to 40 pounds.

Benefits

• Competitive compensation and a full benefits package for full-time employees.
• Generous Paid Time Off (PTO) program: 120 hours in the first year, increasing to 160 hours in the second year, with additional accrual based on length of service. (PTO is earned at lesser rates for part-time staff.)
• Affordable insurance options for medical, dental, and vision.
• 401(k) with a 4% company match on a 5% contribution.
• Automatic life insurance and AD&D coverage for all team members, along with a robust Employee Assistance Program (EAP).
• Free employee meals (must meet eligibility requirements).
• Access to Grand Spa & Fitness facilities at designated times.