Director of Memory Care

Grand Living is changing the way generations embrace life and is quickly becoming an iconic brand in senior hospitality. What began as a vision to create distinctive senior living communities has evolved into a collection of remarkable residences, offering luxury-inspired amenities and extraordinary service to residents and guests. Our communities include gracious apartments, stunning décor and design excellence at every turn, but from the moment you are greeted, you'll experience something far more luxurious than the architecture: our people. Their unparalleled commitment to personal service in every engagement is at the very heart of what we do.

About the Role

The Director of Luminations is responsible for enhancing the overall memory care Resident and family experience through the provision of comprehensive leadership to the staff working within our memory care environment. This includes thorough and passionate training and mentoring on our specialized program, Luminations®, entering their world. The role oversees the entire Luminations® Neighborhood, which includes Facets, Fitness, Housekeeping, Culinary, and Health and Wellness, as well as holding weekly meetings with each department.

The Director of Luminations develops and implements, with the Director of Health and Wellness, an individual service plan for each resident addressing quality of life and quality of care. The role serves as the family advocate and point of contact for communication of daily life needs and care, handled in The Sterling Touch™ friendly, courteous, helpful, timely, and professional manner, resulting in a very high level of Resident satisfaction. This position operates under the general guidance of the Executive Director in accordance with Community standards, processes, procedures, and philosophy.

Responsibilities

• Provide comprehensive leadership to memory care staff through training and mentoring on the Luminations® program.
• Oversee the Luminations® Neighborhood, including Facets, Fitness, Housekeeping, Culinary, and Health and Wellness departments.
• Hold weekly meetings with each department to ensure cohesive operations.
• Develop and implement individual service plans for each resident in collaboration with the Director of Health and Wellness, focusing on quality of life and care.
• Serve as the family advocate and primary point of contact for communication regarding daily life needs and care.
• Execute the Facets™ program, incorporating activities such as theater, art, music, fitness, education, event planning, and recreation to meet the needs of sophisticated residents.
• Ensure compliance with state-specific regulations, education, and training regarding dementia care.

Requirements

• High School Diploma or GED (required).
• Bachelor’s Degree (highly preferred).
• Five or more years of experience managing a memory care program in a senior living environment (highly preferred).
• Certified Dementia Practitioner (preferred).
• Ability to obtain any government-required license or certificate for working in a Memory Care Assisted Living community.
• Leadership experience and problem-solving skills to manage behavioral health needs and end-of-life care associated with dementia.
• Willingness and ability to participate in the execution of a well-rounded, refined program for educated, talented, and sophisticated residents.
• Understanding of or experience with state-specific regulations, education, and training regarding dementia care.
• Ability to read, write, and understand English to communicate effectively with residents and employees.
• Physical ability to stand, walk, climb stairs, crouch, bend, stoop, reach, grasp, push, pull, and work continuously without sitting for extended periods.
• Ability to lift or carry up to 40 pounds.

Benefits

• Competitive compensation and a full benefits package for full-time employees.
• Generous Paid Time Off (PTO) program: 120 hours in the first year, increasing to 160 hours in the second year, with additional accrual based on length of service.
• Affordable insurance options for medical, dental, and vision.
• 401(k) with a 4% company match on a 5% contribution.
• Automatic life insurance and AD&D coverage for all team members, along with a robust Employee Assistance Program (EAP).
• PTO earned at a reduced rate for part-time staff.
• Access to high-end amenities, including exquisite cuisine and free employee meals (eligibility requirements apply).
• Use of Grand Spa & Fitness facilities at designated times.