Director of Membership Marketing, Commonwealth Club World Affairs (San Francisco)

Location: San Francisco
Salary Range: $100,000-$120,000

About the role

We seek a dynamic Director of Membership Marketing to drive the organization’s membership growth. This hands-on position entails cultivating, acquiring, engaging, renewing, and stewarding new, existing, and lapsed members. CCWA’s members are the organization’s lifeblood as an important foundation of financial support, event attendance, and mission fulfillment for public outreach and participation. This position works collaboratively across the entire organization, closely with our Facilities Team, our Director of Technologies, and outside contractors providing strategic support and services.

This role is instrumental in meeting membership growth goals, including recruitment of new members and retention of existing members, as well as cultivating and engaging current member relationships. The ideal candidate is a seasoned, goal-driven membership, marketing, and engagement professional with strong sales and marketing skills, a growth mindset, a passion for civic engagement, and a proven track record of increasing and retaining membership at prior organizations. Familiarity with database software packages and CRM systems, as well as strong social media marketing skills, is essential. This individual must have the warmth and interpersonal skills to cultivate relationships with members and inspire their engagement in our programs and mission.

Particularly helpful will be the ability to create data reports, refine datasets defined by others, and operationalize new knowledge into concrete results. The Director of Membership Marketing must actively attend CCWA events, network, and engage with attendees (both members and non-members) as a key part of the growth strategy.

At Commonwealth Club World Affairs, you’ll be part of a vibrant team dedicated to uplifting and shaping informed public discourse. This is an exciting opportunity to contribute to impactful programming and help build a sustainable future for a respected institution.

Responsibilities

• Develop and implement outreach initiatives to attract diverse audiences, build meaningful connections, grow the organization’s visibility and brand, and expand CCWA’s reach within the Bay Area community and beyond.
• Work closely with senior management and a volunteer committee to develop and execute comprehensive membership acquisition strategies and campaigns, primarily targeting individuals but also corporations, groups, and foundations as appropriate.
• Build strong relationships with current, lapsed, and new members; define and market effective member benefits and tier differentiation.
• Oversee and drive membership recruitment, retention, and relationship-building on-site, especially at events.
• Plan and oversee membership-centric events, such as member socials and members-only events, to enhance engagement and generate revenue, working closely with the event logistics team.
• Collaborate with the Co-Presidents, the Board of Governors, the Membership and Marketing Committee, the development team, and other colleagues to align and implement membership goals within organizational priorities.
• Ensure that dues bills, renewal notices, thank-you acknowledgments, calendars, email outreach, and other communications to members and member prospects have fresh and persuasive content and reach their intended recipients on schedule.
• Construct messages, content, and materials for member and member prospect outreach.
• Maintain membership records, analyze financial performance, and provide regular progress reports to leadership.
• Ensure timely and meaningful recognition of membership retention to foster long-term support.

Requirements

• Bachelor’s degree in business, communications, marketing, or a related field.
• 5+ years of experience in nonprofit membership, marketing, engagement, and fundraising, focusing on membership acquisition and retention.
• Knowledge of membership recruitment and retention techniques.
• Proven success in meeting or exceeding revenue goals.
• Significant experience with Microsoft 365, Patron Manager or Salesforce Non-Profits, and other business applications.
• Willingness to maintain a flexible work schedule that includes evenings for CCWA events.
• Exceptional communication, presentation, and relationship-building skills.
• Strong organizational and project management abilities.
• Knowledge and extensive familiarity with constituent management software (the Club uses Salesforce-based Patron Manager).
• Passion for civic engagement, socio-political issues, and the mission of Commonwealth Club World Affairs.

Benefits

• PTO
• Medical, Dental, and Vision insurance
• Flexible Spending Accounts
• Pet Insurance
• Life and AD&D Coverage
• Disability Insurance
• Mental Health and Wellness Benefits
• Discount Programs
• Pre-Tax Commuter Benefits
• 403(b) Retirement Savings Plan

About Commonwealth Club World Affairs

Commonwealth Club World Affairs is California’s premier nonpartisan public affairs forum, bringing together leading thinkers, policymakers, and citizens to explore the most pressing issues shaping our world. Since 1903, we have hosted thousands of speakers — from heads of state to Nobel laureates to local innovators — fostering informed civic dialogue across politics, science, culture, and global affairs.

Our programs include in-person and virtual speaker events, radio and podcast broadcasts reaching audiences nationwide, and Climate One, our dedicated platform for climate and energy conversations. Through membership, education, and community engagement, we empower Californians to participate meaningfully in the issues that define our shared future, upholding a legacy of civil discourse for the next generation.

commonwealthclub.org