Director of Marketing Operations + Automation
About the role
Our Story: Crisis Prevention Institute, Inc. (CPI) is the worldwide leader in evidence‑based de‑escalation and crisis prevention training and dementia care services. Our programs teach professionals the skills to recognize, prevent, and respond to crises in the workplace. Since 1980, we’ve helped train more than 17 million people across service‑oriented industries including education, health care, behavioral health, long‑term care, human services, security, corporate, and retail. At CPI, we are dedicated to changing behaviors and reducing conflict for the Care, Welfare, Safety, and Security of everyone. We believe empathy, meaningful connections, personal safety, and security are the antidotes to fear and anxiety. This philosophy is central to everything we do and traces back to our beginning. As a member of the team, you can expect to: Make a difference through your work — You’ll be proud to tell your family and friends what you do; Gain significant career experience within a fast‑growing organization — From entry‑level roles to executive leadership; Feel fulfilled and have fun — We work hard but make time to build meaningful relationships and celebrate wins.
Responsibilities
- Build and document a