Director of Marketing Operations

About The Role

Cyberhaven is building Data Security for the Agentic Enterprise, protecting organizations as work shifts from people alone to a mix of humans and AI agents. We seek an AI-native thinker to lead the reinvention of work, specifically in the area of Marketing Operations.

Strategy & AI Maturity

• Partner with marketing leadership to define operational priorities that align with broader GTM and business goals.
• Own Marketing's AI maturity roadmap, identifying where AI can improve targeting, personalization, and efficiency across the funnel, and establish governance and guardrails for responsible scaling.

Systems & Infrastructure

• Own and evolve the marketing technology stack, including automation platforms, CRM integrations, lead tracking, routing, attribution, and data hygiene, especially where AI-enabled workflows add real efficiency.
• Ensure tools like Salesforce, HubSpot, Demandbase, and Clay operate as one integrated system rather than disconnected point solutions.
• Drive testing and optimization of scoring, segmentation, routing, and workflow logic, translating results into recommendations that improve performance.

Reporting & Measurement

• Build and maintain dashboards and reporting for campaign performance, funnel health, and pipeline impact across the full-funnel motion, helping identify business risks and investment opportunities.

Cross-Functional & Business Operations

• Align closely with Sales and Revenue Operations on lead flow, SLAs, reporting, and shared annual and quarterly targets.
• Manage agencies and external partners as an extension of the team, with clear ownership, prioritization, and accountability to contracted agreements.
• Manage the marketing operations budget and technology renewals, including reconciliation and forecasting with Finance, aligning resources with strategic goals.

Qualifications

• 8+ years in Marketing Operations with progressive responsibility, including people management.
• Demonstrated experience building infrastructure in an early-stage or rapidly evolving environment.
• Experience leading AI adoption within a marketing or RevOps org, with a clear point of view on where AI meaningfully helps, and where it shouldn't be applied.
• Proven ability to identify inefficiencies and design scalable systems from the ground up.
• Highly organized with strong project management skills, able to drive complex projects from idea to execution.
• High learning agility and comfort operating in a fast-paced, evolving environment.

Skills

• Strong understanding of marketing operations principles and practices.
• Experience with AI and machine learning in marketing contexts.
• Proficiency in marketing technology platforms such as Salesforce, HubSpot, Demandbase, and Clay.
• Excellent analytical and reporting skills.
• Strong communication and collaboration skills.

Benefits

Joining Cyberhaven means joining the team building Data Security for the Agentic Enterprise. Traditional tools fall short. Cyberhaven traces the full lifecycle of your data, adapting protection to changing context, so protection moves with the way people actually work, not against it. AI Changed Work. We Protect It. Backed by $250M from leading investors like Khosla and Redpoint, our team includes leaders who built industry-defining technologies at CrowdStrike, Palo Alto Networks, Meta, Google, and more. This role lets you shape the future of data security, working alongside people driven to protect workflows, not just data, for customers who cannot afford to slow down to stay safe.

Pay

TBD

Schedule

TBD

Company

Cyberhaven is a company backed by $250M from leading investors like Khosla and Redpoint. Our team includes leaders who built industry-defining technologies at CrowdStrike, Palo Alto Networks, Meta, Google, and more. This role lets you shape the future of data security, working alongside people driven to protect workflows, not just data, for customers who cannot afford to slow down to stay safe.

Equal Opportunity Employer

Cyberhaven is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.