Director of Maintenance | Residential Portfolio

The Role

You’ll oversee maintenance operations across apartments and single-family homes, leading Maintenance Managers and field teams while partnering closely with Operations and Property Management.

You’ll report directly to the Director of Operations and help shape systems, standards, and long-term maintenance strategy.

Schedule

• Full-time, Monday–Friday
• On-call for major emergencies
• Regular site visits across the Cleveland area

What You’ll Lead

• Maintenance operations across 1,400+ units
• Team hiring, training, and performance management
• KPIs: response times, unit turns, preventive maintenance, safety, budget control
• CAPEX & OPEX budgets, vendor contracts, and procurement
• Preventive maintenance programs to reduce downtime
• SOP standardization and process improvement
• Code compliance and life-safety systems
• Data tracking and reporting through AppFolio (or similar)
• Capital planning with executive leadership

What You Bring

• 3+ years in maintenance leadership
• Multi-site team management experience
• Strong HVAC, plumbing, electrical, and mechanical knowledge
• Budget and capital project oversight experience
• Proven ability to drive accountability and results
• Strong communication and decision-making skills
• OSHA and safety knowledge
• Comfort with maintenance software and performance dashboards

Preferred

• Trade certifications
• AppFolio/Yardi experience
• Multifamily background

Why Join Smartland

• $65,000–$80,000 salary
• Medical, dental, vision
• PTO + paid holidays
• Executive-level visibility and portfolio-wide impact
• Growth-focused, performance-driven culture
• Real opportunity to shape systems and build teams

How to Apply

If you’re a results-driven maintenance leader ready to scale operations and build something long-term, apply today.