Director of Maintenance & Facilities

Strategic Leadership & Operations Management

Oversee and optimize maintenance and facilities operations across the portfolio in alignment with organizational goals.
Develop and implement operational strategies, policies, and procedures.
Ensure consistent execution of company standards and service excellence.
Collaborate with leadership and site teams to drive performance and efficiency.
Provide technical guidance and operational support across all properties.

Facilities & Maintenance Oversight

Direct all preventive, routine, and emergency maintenance activities.
Ensure proper use of the Yardi maintenance management system.
Develop and maintain preventive maintenance programs for building systems (MEP, HVAC, life safety, etc.).
Support development of site-specific Operations & Maintenance (O&M) plans.

Inspections & Compliance

Carry out and oversee inspections of all buildings and units at least twice annually.
Prioritize inspection schedules to comply with federal, state, and local regulations, including building codes and safety standards.
Manage readiness for agency inspections and audits.
Oversee environmental, health, and safety compliance (OSHA, EPA, NFPA).

Capital Planning & Asset Management

Oversee Property Capital Needs Assessments (PCNAs) and ensure annual reviews are conducted with the senior staff/leadership team.
Lead capital improvement planning and execution.
Extend the useful life of building systems through proactive maintenance strategies.
Support renovation, rehabilitation, and infrastructure improvement projects.

Financial & Budget Management

Aid in developing annual maintenance and facilities budgets which may include MROs, maintenance repairs, operations, and utilities.
Monitor and control maintenance expenditures within approved budgets.
Identify cost-saving opportunities while maintaining service quality.

Procurement & Vendor Management

Develop Request for Proposals (RFPs) for goods, services, and capital projects, requesting proposals for site renovation and rehabilitation.
Manage vendor selection, contract negotiation, and performance monitoring of the contractors, and vendors/suppliers.
Ensure compliance with contractual terms and procurement standards for services and supplies.

Team Leadership & Workforce Development

Supervise maintenance staff, including scheduling, workflow management, and performance oversight.
Partner in hiring and defining roles and responsibilities.
Conduct performance evaluations in collaboration with the Maintenance Supervisor and Janitor/Grounds Supervisors.
Develop and deliver training programs to enhance staff efficiency and technical skills.

Customer Service & Resident Experience

Ensure timely and high-quality resolution of resident service requests.
Uphold company customer service standards across all maintenance operations.
Support initiatives that improve resident satisfaction and retention.

Reporting & Communication

Provide regular updates to the COO, Regional Manager, and Finance for budget related communications.
Ensure alignment and communication between maintenance teams and property management.
Track and report on maintenance performance, compliance status, and operational metrics.

Knowledge, Skills & Certification Requirements

• Education & Experience: High school diploma required, Bachelor’s degree in Facilities Management, Engineering, Business, or related field preferred. Minimum of 10 years of progressive experience in maintenance or facilities leadership roles.
• Certifications (Preferred): Relevant certifications such as CFM, CAMT, EPA Universal, OSHA, or similar credentials like CMM, NAHMS, NAHRO, SMA, FMA, CGPM, CDM/E
• Technical Skills & Knowledge: Strong knowledge of MEP systems, HVAC, and life safety systems. Proficiency in Yardi (required). Experience with procurement, contracting, and budget management. Ability to read and interpret blueprints and construction documents. Ability to understand mechanical, electrical, and plumbing systems. Ability to train Maintenance/recommend training staff on proper use of power equipment/hand tools.

Additional Requirements

• Strong leadership, organizational, and communication skills.
• Knowledge of OSHA, EPA, NFPA regulations.
• Valid driver’s license and reliable transportation.
• Ability to respond to emergencies (24/7 availability).
• Detail-oriented with ability to work in a fast-paced environment.

Employment Type

Full-Time

Schedule

Monday - Friday; 8:00am - 4:30pm

Benefits

• 100% employer paid individual medical insurance plan
• 100% employer paid dental plan
• Vision
• Group Term Life Insurance (100% Employer paid)
• 401K Retirement Plan
• Flexible Spending Account
• Health Reimbursement Program (HRA) - Employer funded
• Involuntary Insurance Benefits - Sun Life, Aflac
• Employee Assistance Program (EAP)
• Free Parking
• Attractive Time-off benefit package
• Paid Holidays