Director of Maintenance

About the role

The Director of Maintenance plays a crucial role in ensuring the cleanliness, safety, and comfort of the life plan community. This position oversees the maintenance and security departments, managing budgets, overseeing repairs, and fostering a positive work environment.

Responsibilities

• Assists in the development of the departmental operational and capital budget and maintains the operations within them.
• Takes appropriate actions to ensure physical assets are properly maintained per company standards.
• Works with Capital Actions Team to determine capital project priorities for the year.
• Processes unit turnover and other capital purchase order requests and oversees these requests to acceptable completion.
• Obtains multiple bids from contractors for each capital project.
• Manages, or assists in the management with the project development staff, the capital improvement projects from start to finish.
• Ensures that the facilities and grounds are maintained in a safe manner for resident comfort and convenience by ensuring that necessary equipment and supplies are maintained and operable to perform necessary duties and services.
• Inspects facilities and equipment at least weekly for proper order and operation.
• Follows up on the status of work orders and subsequent resident satisfaction.
• Aids in the development, implementation, and maintenance of an ongoing preventative maintenance program.
• Reviews, develops, and implements a plan of correction for maintenance concerns and/or deficiencies noted during quality assurance and state and city survey inspections.
• Performs duties in accordance with all safety and OSHA requirements, and ensures maintenance staff does the same.
• Maintains the confidentiality of resident information.
• Works with others on the development, implementation, and maintenance of emergency disaster programs (i.e. fire, severe weather, etc.).
• Manages the maintenance functions in all areas of the life plan community to ensure a clean and safe environment for the residents, staff members, and visitors by assuring that necessary equipment and supplies are maintained and operable to perform necessary duties and services.
• Oversees the evaluation, troubleshooting, maintenance, and repair of technical components of the life plan community including HVAC, pumps, motors, etc.
• Sets and distributes work orders and holds staff accountable to complete them within 24-48 hours.
• Collaborates with other departments, including Culinary, Housekeeping, Laundry, Maintenance, Therapy, Activities and Social Services, to ensure the continuity of care.
• Develops and maintains maintenance policies and procedures.
• Maintains wastewater treatment plant and water treatment plant, if applicable.
• May serve as a working supervisor when needed.
• Serves on various committees (including the life plan community’s Safety Committee) and attends meetings of the life plan community providing written and/or oral reports of services and activities regarding the department.
• Listens and responds to the needs of residents and staff members.
• Reviews and responds to complaints and grievances from residents and staff members regarding all areas of responsibility.
• Ensures that resident personal and private property rights are followed by maintenance staff at all times.

Requirements

• High school diploma or equivalent required.
• Bachelor's degree in a related field preferred.
• Current EPA Water/Wastewater Operator certification, if applicable.
• Current certification to handle refrigerants a plus but not required.
• Current HVAC certification a plus but not required.
• Three years experience in maintenance operations management required.
• Five years of maintenance experience required.
• Experience in a long-term care facility, hospital, or other related medical facility preferred.
• Strong knowledge of HVAC, boilers, compressors and generators, and various mechanical, electrical, and plumbing systems.
• Knowledge of building codes, safety, EPA, and OSHA regulations.
• Proficiency with Windows, Microsoft Office (Word, Excel, PowerPoint), and the internet.

Qualifications

• Education: High school diploma or equivalent required. Bachelor's degree in a related field preferred.
• Experience: Three years experience in maintenance operations management required. Five years of maintenance experience required. Experience in a long-term care facility, hospital, or other related medical facility preferred.
• Knowledge: Strong knowledge of HVAC, boilers, compressors and generators, and various mechanical, electrical, and plumbing systems. Knowledge of building codes, safety, EPA, and OSHA regulations.
• Skills: Proficiency with Windows, Microsoft Office (Word, Excel, PowerPoint), and the internet.

Other Requirements

• Must be able to read, write, speak, and understand the English language.
• Must possess a valid driver's license and acceptable driving record.
• Must be insurable under professional liability and crime coverage policies as specified by insurance carrier underwriting standards.