Director of Leisure and Corporate Sales

About the role

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Key Responsibilities

• Manage all aspects of the FIT/leisure travel market segment, including consortia, wholesale, and boutique travel agencies.
• Prepare and negotiate service proposals and contracts, ensuring alignment with inventory, pricing, and revenue strategies.
• Proactively solicit new business through industry shows, sales calls, hosted events, and regular travel to key domestic and international markets.
• Maintain consistent visibility in key feeder markets and participate in relevant travel trade and consortia events (e.g., Virtuoso, Signature, Travel Leaders).
• Conduct customized site inspections and client experiences, including dining and one-on-one property tours.
• Greet VIPs upon arrival and act as liaison between hotel departments and clients for a seamless guest experience.
• Respond promptly to inquiries and client requests, ensuring high levels of satisfaction and follow-through.
• Create detailed group and individual booking summaries (spec sheets) outlining purpose, pickup, rate details, VIP preferences, billing, and special instructions.
• Lead or participate in weekly operations meetings to review upcoming arrivals and recent departures for service excellence.
• Collaborate with revenue, reservations, front office, and marketing to ensure successful execution of leisure and travel programs.
• Work with the Director of Sales + Marketing to establish sales goals, develop action plans, and implement targeted promotions and packages.
• Monitor account production and performance, generating reports to guide strategic focus.
• Maintain accurate records in CRM systems and ensure timely updates for all client interactions.

What are we looking for?

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.