Director of Business and Leisure Travel

Your Focus

• Analyze market trends and travel patterns to ensure that all corporate and leisure accounts meet or exceed revenue expectations and customer satisfaction.
• Responsible for meeting budgeted goals in both segments.
• Develop and implement, in conjunction with sales and revenue management, special B2B packages and create new offers within guidelines.
• Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.
• Manage accounts ensuring pertinent aspects of solicitation and closing are complete and documented.
• Cook up hotel relationships with key accounts to increase customer satisfaction and account revenue.
• Develop and conduct persuasive verbal sales presentations to prospective clients.
• Articulate and leverage the benefits of the hotel to close sales opportunities.
• Travel locally to conduct outside calls, promote the hotel and review competition.
• Represent the hotel at trade shows.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.

Your Background and Skills

• Associate or Bachelor’s degree preferred.
• 5 years of leisure sales experience in the hospitality industry.
• In-depth knowledge of corporate travel procurement is preferred.

Work Environment and Context

• Work schedule varies and may include working on holidays and weekends depending on client events or peak travel seasons.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.