Director of Laboratory Operations

Position Summary

We are seeking an experienced Director of Laboratory Operations to lead day-to-day clinical lab operations while ensuring the highest standards of quality, compliance, and leadership excellence.

Location Options

• Altamonte Springs, Florida
• Ormond Beach, Florida
• New Smyrna Beach, Florida
• Jacksonville, Florida
• DeLand, Florida
• Daytona Beach, Florida
• Key West, Florida

Current & Future Projects

Oversee a major platform transition in the Waters Department (endotoxin testing). Lead additional department-level implementations, including systems upgrades and change management initiatives.

Responsibilities

• Operational Oversight & Strategic Planning:
• Lead overall operations of the clinical laboratory, including financial performance, staffing, and compliance.
• Drive operational efficiencies while managing productivity and cost controls.
• Analyze and use lab performance data to support capital planning, resource allocation, and long-term strategic decisions.
• Oversee and standardize laboratory policies and procedures to align with regulatory standards (CAP, federal, and state).
• Facilitate cross-departmental communication and ensure seamless collaboration across multiple lab sites.
• Lead development and expansion of lab service lines and long-term internal and external business initiatives.
• People Leadership & Talent Development:
• Build and mentor a high-performing team, setting clear expectations and fostering accountability.
• Champion a culture of continuous learning, engagement, and belonging.
• Develop and promote internal leadership and technical talent.
• Provide performance coaching and support succession planning to strengthen leadership bench depth.
• Compliance & Quality Assurance:
• Ensure staff meet competency requirements and maintain accurate and compliant testing standards.
• Maintain rigorous quality control and assurance programs across all lab functions.
• Guarantee alignment with all federal, state, and CAP requirements.
• Customer Experience & Communication:
• Ensure effective and timely resolution of issues for internal and external stakeholders.
• Drive customer satisfaction by ensuring consistent, high-quality lab services.

Qualifications & Requirements

• Education:
• Bachelor's degree in medical technology or related sciences (required)
• Master's degree in business administration or relevant sciences (preferred)
• Certifications:
• Medical Technologist registry required (ASCP, AMT, AAB, or equivalent)
• Florida Supervisor License in Microbiology or as a Generalist (if they don't have, they will need to get if they move to Florida)
• Experience:
• Minimum 8 years of laboratory management experience in a high-volume, complex lab environment.
• Proven success managing technical or platform transitions and overseeing multi-site operations.
• Strong history of developing leaders and building high-performance teams.
• Effective communicator with demonstrated ability to influence cross-functional stakeholders.
• Comfortable with managing change and executing strategic initiatives.