Director of Laboratory Operations

Position Summary

We are seeking an experienced Director of Laboratory Operations to lead day-to-day clinical lab operations while ensuring the highest standards of quality, compliance, and leadership excellence. This individual will play a critical role in overseeing both technical and administrative functions in a high-volume clinical laboratory environment that processes over 100,000 tests per day.

Current & Future Projects

• Oversee a major platform transition in the Waters Department (endotoxin testing).
• Lead additional department-level implementations, including systems upgrades and change management initiatives.

Location Options

• Altamonte Springs, Florida
• Ormond Beach, Florida
• New Smyrna Beach, Florida
• Jacksonville, Florida
• DeLand, Florida
• Daytona Beach, Florida
• Key West, Florida

People Leadership & Talent Development

• Build and mentor a high-performing team, setting clear expectations and fostering accountability.
• Champion a culture of continuous learning, engagement, and belonging.
• Develop and promote internal leadership and technical talent.
• Provide performance coaching and support succession planning to strengthen leadership bench depth.

Compliance & Quality Assurance

• Ensure staff meet competency requirements and maintain accurate and compliant testing standards.
• Maintain rigorous quality control and assurance programs across all lab functions.
• Guarantee alignment with all federal, state, and CAP requirements.

Customer Experience & Communication

• Ensure effective and timely resolution of issues for internal and external stakeholders.
• Drive customer satisfaction by ensuring consistent, high-quality lab services.

Qualifications & Requirements

• Education: Bachelor's degree in medical technology or related sciences (required)
• Master's degree in business administration or relevant sciences (preferred)
• Certifications: Medical Technologist registry required (ASCP, AMT, AAB, or equivalent)
• Florida Supervisor License in Microbiology or as a Generalist (if they don't have, they will need to get if they move to Florida)
• Experience: Minimum 8 years of laboratory management experience in a high-volume, complex lab environment
• Proven success managing technical or platform transitions and overseeing multi-site operations
• Strong history of developing leaders and building high-performance teams
• Effective communicator with demonstrated ability to influence cross-functional stakeholders
• Comfortable with managing change and executing strategic initiatives