Director of IT - Schaumburg, IL

About the role

We are seeking a Director of IT to lead technology operations for our newly combined organization. This is a hands-on leadership role with two complementary mandates:

• Complete a time-bound integration effort over the next 8–12 months,
• Build and run the IT function that will support the business long-term.

Key Responsibilities

IT Operations & Service Delivery

• Own day-to-day technology operations, ensuring business-critical systems are available, performant, and well-supported
• Establish and maintain service-level expectations and support workflows
• Build a unified IT support model across both legacy organizations
• Proactively monitor system health and resolve issues before they impact users
• Define and manage incident response processes, including severity levels, escalation paths, and communication protocols

Integration Leadership (8–12 Months)

• Identity consolidation into Microsoft Entra ID
• Migration from Google Workspace to Microsoft 365
• Okta decommissioning and application refederation
• CrowdStrike Falcon deployment across all endpoints
• Implementation of a next-generation SIEM platform
• Domain consolidation and rebranding support

Identity & Access Management

• Own and operate the Entra ID environment, including conditional access, MFA, administrative units, and dynamic groups
• Maintain SSO and SCIM provisioning across SaaS platforms
• Lead migration of applications from Okta to Entra ID
• Conduct access reviews and enforce least-privilege principles

Endpoint & Device Management

• Manage Microsoft Intune across macOS, iOS, and Windows devices
• Own device compliance policies, configuration profiles, and application deployment
• Maintain Apple Business Manager integration and lifecycle management
• Standardize device configurations across the combined environment

Security Operations

• Own CrowdStrike Falcon, including prevention policies, host groups, workflows, and incident response
• Operate and mature a next-generation SIEM, including:
• Data ingestion and connector configuration
• Detection rule development and tuning
• Threat hunting and reporting workflows
• Oversee integration between endpoint telemetry and SIEM
• Manage incident response processes and third-party SOC relationships
• Help define the long-term security operations strategy

Collaboration & Productivity Platforms

• Administer Slack Enterprise Grid, including workspace structure, integrations, and retention policies
• Manage Teams and/or Zoom for internal and external collaboration
• Administer the Microsoft 365 environment (Exchange Online, SharePoint, OneDrive)
• Maintain limited Google Workspace environments where required

Team Leadership

• Lead and develop a global IT team, establishing unified processes and operating rhythms
• Build a collaborative culture across both legacy organizations
• Identify skill gaps and hiring needs as the environment stabilizes
• Mentor team members and develop future leaders
• Foster a service-oriented mindset focused on responsiveness and follow-through

Vendor & Budget Management

• Own vendor relationships across Microsoft, CrowdStrike, Slack, SIEM providers, and others
• Manage and optimize the IT budget, including license rationalization and cost control
• Lead contract negotiations and renewals
• Provide visibility into IT spend and cost drivers