Director of IT

Key Responsibilities

• Develop and execute a long-term technology roadmap aligned with Aspire’s mission and operational goals.
• Identify emerging technologies that enhance service delivery, employee experience, and data management.
• Lead IT project planning, budgeting, execution, and risk mitigation.
• Maintain disaster recovery, business continuity, and security plans tailored to nonprofit constraints.
• Oversee network, phone, and security systems; manage upgrades and technology conversions with minimal disruption.
• Ensure reliable connectivity, data backup, and system monitoring across all locations.
• Provide hands-on oversight of systems such as Microsoft 365, Google Workspace, EHR, HRIS, accounting/payroll platforms, Cisco switches, VoIP, and virtualization technologies.
• Maintain documentation for all systems and configurations.
• Implement cybersecurity protocols to protect sensitive donor, client, and organizational data.
• Ensure compliance with privacy regulations and nonprofit data standards.
• Monitor system vulnerabilities and lead timely upgrades and remediation.

Qualifications

• Education & Certification: Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field. Master’s degree in Management or Business Administration preferred. ITIL certification required; vendor certifications (Microsoft, VMware, Cisco, Apple) preferred.
• Experience: Minimum of 7–10 years of progressive IT leadership experience, including management of teams and enterprise systems. Proven success in digital transformation, cloud migration and infrastructure oversight. Experience in multi-site or nonprofit/human services environments strongly preferred.
• Skills & Abilities: Exceptional strategic planning, coordination, and problem-solving skills. Strong communication and interpersonal abilities across all organizational levels. High initiative, sound judgment, and business acumen. Ability to manage multiple complex projects and meet deadlines.

Benefits

Career growth opportunities, comprehensive health, dental, and vision insurance, flexible spending accounts, lifestyle spending accounts, 403(b) retirement plan with employer match, generous paid time off, professional development courses, employer-paid life and disability insurance, employee assistance program (EAP), telehealth services, and more!