Jobs · Information Technology · Florida

Director of IT Infrastructure

Loews Hotels & Co · Orlando, FL · 1 mo ago
Information Technology$20/hrFull-time
We need to output HTML fragment with sections: About the role? Actually we have sections: About Lakewood Regional Support, What We Are Looking For, Who You Are, What You Will Do, Your Experience Includes. Also there is introductory paragraph about Loews Hotels etc. We need to use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). But we can also use other headings if they match content? The instruction: "use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It suggests we should use those headings when appropriate. But we can also use other headings? It says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Likely they want us to map content to those standard headings. However the posting includes sections like "About Lakewood Regional Support", "What We Are Looking For", "Who You Are", "What You Will Do", "Your Experience Includes". We need to decide which standard heading fits each. We should not repeat job title as heading. No Job ID. We need to include sections only when posting has real specific content. We have content for many. We need to use
  • for any list of duties/requirements/benefits, and

    for prose. We need to preserve all substantive information; do not invent or summarize away detail. Remove boilerplate etc. We need to output only HTML fragment. Let's extract substantive content: Intro paragraph: "At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort. Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture. Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight? We offer excellent benefits and perks including one free meal per shift and free theme park access. We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun. We embrace diversity at our core and offer the opportunity for all team members to reach their potential. We invest in training and development opportunities for all team members. We promote social responsibility by being a good neighbor in the community. We care for you, just as we care for others." Then "Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us." Then "About Lakewood Regional Support Our regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications." Then "What We Are Looking For: A strategic and innovative Director of IT Infrastructure to lead the technology platforms that power our multi-property hospitality environment. This role is responsible for driving infrastructure strategy, ensuring operational reliability, and leading high-performing teams that support enterprise networking, telecommunications, data center operations, virtualization, and technology asset management." Then "Who You Are: Strategic technology leader with expertise in enterprise infrastructure and networking. Results-oriented problem solver who thrives in a fast-paced, 24/7 operational environment. Strong communicator who can translate technical concepts into business outcomes. Collaborative leader who develops high-performing teams and fosters accountability. Forward-thinking professional focused on innovation, reliability, and continuous improvement." Then "What You Will Do: Lead and develop the IT Infrastructure team supporting 24x7x365 resort operations across multiple locations. Develop and execute infrastructure strategies that support business objectives, growth, and operational excellence. Oversee enterprise networking, telecommunications, wireless technologies, data center operations, virtualization platforms, storage environments, and server infrastructure. Manage the lifecycle, inventory, and refresh strategy for more than $20 million in technology assets. Oversee Citrix Virtual Apps and Desktops, virtualization platforms, Nutanix storage infrastructure, and associated enterprise technologies. Partner with Loews Hotels Home Office on enterprise projects, infrastructure initiatives, and cybersecurity programs. Ensure high availability, reliability, and resiliency of enterprise networks and telecommunications systems through modern technologies and best practices. Lead disaster recovery, business continuity, and data protection testing to validate operational readiness. Direct change management processes for infrastructure upgrades, implementations, maintenance activities, and system decommissioning. Manage infrastructure projects, including prioritization, resource allocation, status reporting, and successful execution. Develop and maintain infrastructure standards, technical documentation, network diagrams, and operating procedures. Manage vendor relationships, technology contracts, and service providers to maximize performance and value. Support the development and management of operational and capital technology budgets. Travel throughout the campus and resort properties to support projects, technology deployments, and operational needs. Maintain regular and reliable attendance in alignment with company standards and operational needs. Embrace flexibility by performing other duties as assigned to support team and organizational goals." Then "Your Experience Includes: Bachelor's degree in Information Technology, Computer Science, Engineering, or related field is required. Ten or more years of progressive experience leading enterprise infrastructure, networking, telecommunications, or data center operations is required. Experience managing technical teams in a large-scale, multi-site environment is required. Experience supporting 24x7 mission-critical business operations is required. Expertise with enterprise networking technologies including Cisco, Ruckus, and HPE platforms is required. Experience with Cisco Nexus data center networking and VXLAN technologies is required. Experience supporting VMware virtualization and Nutanix storage or hyperconverged infrastructure environments is required. Advanced knowledge of TCP/IP, routing protocols (BGP, OSPF, EIGRP), multicast technologies, and network architecture is required. Experience with network monitoring and management platforms, including SolarWinds IPAM, NPM, and NetFlow, is required. Experience with fiber and copper network infrastructure testing and troubleshooting is required. Experience supporting Citrix Virtual Apps and Desktops and application delivery technologies is required. Strong project management, budgeting, vendor management, and operational planning skills are required. Proficiency with Microsoft Office applications, including Visio, Excel, Word, and PowerPoint, is required. Cisco CCNA, CCNP, Network+, or equivalent certification is preferred. VMware Certified Professional (VCP) certification or equivalent experience is preferred. Citrix Certified Associate (CCA) Apps and Desktops certification or equivalent experience is preferred. ITIL, project management, cloud infrastructure, or cybersecurity certifications are preferred." We also have benefits mentioned earlier: "We offer excellent benefits and perks including one free meal per shift and free theme park access." That's a benefit. We need to decide sections: Possibly "About the role" (intro), "Responsibilities" (What You Will Do), "Requirements" (Your Experience Includes), "Qualifications" (Who You Are), "Skills" maybe not separate, "Benefits" (free meal, free theme park access), maybe "Pay" not present, "Schedule" not present. We also have "About Lakewood Regional Support" which is about the department; could be part of "About the role" or separate "About the team". But instruction says prefer a few substantive sections over many thin ones. Could combine some. We need to use

    for section headings. Let's decide sections: - About the role (or About Lakewood Regional Support?) The intro about company and Lakewood Regional Support could be under "About the role". We'll include that as prose. - Responsibilities: What You Will Do (list of duties). Use
    • . - Requirements: Your Experience Includes (list of required qualifications). Use
      • . - Qualifications: Who You Are (list of attributes). Could be
        • . - Benefits: free meal per shift, free theme park access. Also maybe other benefits mentioned earlier: excellent benefits and perks (but only those two specified). We'll list those. We should not include Pay or Schedule as they are not specified. We need to preserve all substantive information. So we must include all details from each section. We need to avoid repeating content. Ensure we capture all bullet points. Let's extract each piece. Intro and company description: We'll combine the first paragraph (At Loews Hotels...) plus "Who We Are:" plus "About Lakewood Regional Support". That's a lot of prose. We'll put under

          About the role

          with

          containing all that. We must not lose any specifics: mention of being named Top Workplaces, Forbes Best-in-State, power of we culture, authentic self, connect engage delight, free meal per shift, free theme park access, dynamic culture, diversity, training, social responsibility, caring. Then Who We Are: founded 1960, operates iconic hotels, diverse teams, growth belonging, valued, opportunities to grow, making memories, corporate office, role from Guest Services to Finance etc, creating team member experience where you belong regardless of protected classes. Then About Lakewood Regional Support: regional support center provides resources to hotels for multiple areas including HR, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, IT, Laundry and Communications. We'll combine into a paragraph or multiple paragraphs? The instruction: use

          for prose. Could have multiple

          elements. We'll break into logical paragraphs but keep all info. Now Responsibilities: list of duties from "What You Will Do". We'll create

          • each sentence as a list item. Requirements: list from "Your Experience Includes". Each requirement as
          • . Qualifications: list from "Who You Are". Each attribute as
          • . Benefits: list from earlier: "We offer excellent benefits and perks including one free meal per shift and free theme park access." Could be two items: free meal per shift, free theme park access. Also "excellent benefits and perks" is vague; we only include the specific ones. We must not invent or summarize away detail. So we keep exact phrasing. Now ensure we don't include boilerplate like EEO etc. The intro includes a statement about belonging regardless of race etc. That's not boilerplate? It's part of the company's diversity statement; it's substantive. We'll keep. Now produce HTML. Structure:

            About the role

            ...

            ...

            ...

            Responsibilities

            • ...
            • ...

            Requirements

            • ...
            • ...

            Qualifications

            • ...
            • ...

            Benefits

            • One free meal per shift
            • Free theme park access
            We need to ensure we don't repeat job title. Not using any other headings. Now let's craft the prose. First paragraph: At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort. Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture. Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight

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