Director of Intake and Patient Services - RN Licensed Required

Job Summary

The Director of Intake is responsible for the success, accountability, and oversight of the admission process. This role manages the day-to-day operations of Intake to ensure safe and appropriate care is provided to those referred to and presenting for assessment for mental health services. This position ensures the direction and implementation of operating policies, processes, and initiatives. It includes providing coaching and supervision to staff to meet and support organization objectives.

Responsibilities

• Oversee and manage intake and patient services operations, ensuring compliance with regulations
• Supervise intake and patient services staff, providing guidance and support in patient care and inquiry calls
• Maintain accurate documentation
• Collaborate with interdisciplinary teams to enhance patient care quality
• Develop and implement policies to improve all aspects of the department that would enhance patient and quality of care being given

Requirements

• Minimum Education: Bachelors Degree
• Minimum Work Experience: 2yrs+ of managerial, supervisory responsibilities in an acute mental health care setting
• Required Licenses: RN

Physical Requirements

• Erecting up to 20 pounds of force occasionally
• Erecting up to 10 pounds of force, kneeling, crouching, standing, lifting and repetitive motions

Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• 401K Retirement Plan
• Healthcare Spending Account
• Dependent Care Spending Account
• PTO Plan with Holiday Premium Pay
• Discounted Cafeteria Meal Plan
• Life Insurance (Supplemental Life, Term and Universal plans are also available)
• Short and Long-Term Disability (with additional buy-in opportunities)