Director of Information Technology

Key Responsibilities

• Develop and execute a comprehensive IT strategy and multi-year technology roadmap aligned with the organization's business objectives and growth plans.
• Ensure technology initiatives support operational excellence, customer experience, revenue growth, and overall business performance.
• Establish IT governance, performance metrics, and key performance indicators (KPIs) to improve accountability, visibility, and decision-making.
• Identify opportunities to optimize technology investments while improving business processes and operational efficiency.
• Lead the assessment, selection, implementation, and modernization of enterprise applications and business systems.
• Improve enterprise data accessibility by implementing solutions that enable employees to efficiently locate, analyze, and utilize business information.
• Drive infrastructure modernization initiatives with a cloud-first mindset while balancing cost, scalability, and business priorities.
• Partner with internal stakeholders and external security advisors to strengthen cybersecurity programs, risk management practices, and regulatory compliance.
• Develop a standardized IT integration framework to support ongoing acquisition activity.
• Lead technology due diligence, systems integration, infrastructure consolidation, and application standardization for newly acquired businesses.
• Ensure seamless onboarding of acquired locations while minimizing operational disruption and accelerating business integration.

Leadership & Team Development

• Lead, mentor, and develop a multidisciplinary IT organization consisting of software developers, infrastructure professionals, technical support staff, and administrative personnel.
• Foster a collaborative, high-performance culture focused on continuous improvement, innovation, accountability, and professional development.
• Coach team members, build organizational capability, and establish succession planning for critical technology roles.
• Manage departmental priorities, budgets, resource allocation, and project execution across multiple initiatives.

Executive & Business Partnership

• Serve as a trusted technology advisor to executive leadership, reporting directly to the Chief Financial Officer while partnering closely with the CEO, EVP of Operations, and commercial leadership.
• Translate business strategies and operational requirements into practical technology solutions that deliver measurable business value.
• Communicate technology priorities, investment recommendations, project progress, and business outcomes effectively to executive stakeholders.
• Build strong cross-functional relationships to ensure alignment between technology initiatives and organizational goals.