Director of Information Technology

About the Role

The Director of Technology is responsible for the strategy and execution of technology operations and infrastructure, data management, and ongoing support for organizational technology needs.

Purpose in your work – service to others, giving back to your community, helping to save lives, and being fulfilled at work.

Responsibilities

• Lead development and implementation of processes for the organization’s IT systems and department.
• Develop and implement business continuity protocols to minimize disruption to business operations in emergencies or data loss.
• Establish efficiency and efficacy standards, providing recommendations for improvement of IT infrastructure across all locations.
• Analyze IT infrastructure and system performance to assess operating costs, productivity levels, upgrade requirements, and other metrics.
• Oversee security of systems, networks, and enterprise information; facilitate IT security audits and investigations.
• Maintain strict confidentiality on all client and organization matters and refer questionable matters to the CFO.
• Develop and maintain relationships with external IT vendors and service providers.
• Provide oversight of data management, including data governance & compliance, technical and data architecture, business intelligence, and data analytics.
• Lead, train, and develop IT staff for maximum effectiveness.
• Provide help‑desk support for troubleshooting workstations, networks, software applications, telephony, copiers, and other technologies for Foundation employees, responding in a timely manner.
• Develop and maintain IT policies and procedures.
• Conduct inventory and track hardware for asset management.
• Assist with intranet and web‑based applications.
• Ensure completion of the Big 5 performance management tool for IT staff by required deadlines and use SMART goals to support annual performance compensation review.
• Work with Human Resources on staffing, training, and employee‑relations issues.
• Act as an internal resource to enhance awareness and understanding of best practices, risk management, and use of controls by management and staff.
• Perform additional duties as assigned consistent with the exempt functions defined in this job description.

Qualifications

• Excellent organizational skills and ability to manage multiple priorities.
• Proficiency in Microsoft Word, Excel, Access, Outlook, PowerPoint.
• Expertise in IT operations and infrastructure, including Windows Server, Microsoft Exchange, Office 365, Microsoft SQL, networks/workstations, Cisco Meraki firewalls, print servers, antivirus software, data management, and computer hardware.
• Experience with Windows Deployment and Windows Update Services.
• Strong interpersonal and communication skills; professional, hands‑on, and customer‑focused attitude.
• Attention to detail and ability to uphold Cenikor’s Core Principles of service, respectful communication, self‑motivation, professional behavior, and teamwork.
• Bachelor’s degree in Business Administration, Computer Science, or a related field (required).
• 5–7 years in technology roles with at least 3 years recent experience as a Technology Director.
• Physical requirements: ability to sit for extended periods, reach, use finger dexterity (e.g., keyboard), speak clearly, see and hear within normal parameters, move about, and travel as needed.

Benefits

• Competitive pay with bonuses.
• Medical, dental, and vision insurance.
• Basic life & AD&D, long‑term disability (LTD), short‑term disability (STD), accident, and critical illness coverage.
• Health reimbursement arrangement (HRA) / Flexible Spending Account (FSA).
• Retirement savings with up to 10% 401(k) match.
• Paid time off and tuition reimbursement.
• Continuous learning and professional development through the Cenikor Career Pathways Program, annual leadership development program, and mentorship.
• Student loan forgiveness eligibility via the Public Service Loan Forgiveness (PSLF) program.

Schedule

Monday – Friday, 8 am – 5 pm.