Director of Information Technology

About the role

The City of Wilmington is seeking an experienced IT Director to lead the department in developing and implementing technology strategies that enhance services and support the community's future.

Responsibilities

• Collaborates with City leaders to develop strategic vision for the department.
• Plans, organizes, and directs the budget and capital plans, operations, policy, and activities of the department.
• Supervises, manages, and evaluates assigned employees and makes decisions about hiring, discipline, and/or termination of employees.
• Develops and implements the City's overall technology strategy including goals, objectives, and portfolio of services provided to the organization and community.
• Oversees the daily operation of the City's technology portfolio including IT infrastructure, customer support, and all aspects of the enterprise software lifecycle.
• Implements cyber security measures and compliance programs to protect against internal and external threats including malware, hacking, and data breaches.
• Maintains incident response and disaster avoidance/recovery plans.
• Collaborates with internal City department stakeholders to understand their business plans, challenges, and how technology can be leveraged to deliver cross-functional projects and initiatives.
• Manages the IT budget including IT governance and transparency of resource allocation, budget planning, and spending judiciously to achieve maximum organizational value and impact.
• Identifies opportunities and leads City-wide initiatives to enhance City services, improve operational efficiency, and foster innovation.
• Manages and creates a robust data management strategy to ensure the security, integrity, and accessibility of the City's data through effective governance, open data policies, cross-departmental data sharing, and leveraging data for decision-making.

Qualifications

• Master’s Degree in Information Technology, Computer Science or a closely related field and eight (8) years of experience in information technology, or related work.
• A Bachelor’s Degree in one of the above-listed fields and ten (10) years of progressively responsible experience in information technology, or related work.
• At least five (5) years of supervisory experience.

Skills

• Knowledge of: Technology industry trends, Management and operations of centralized IT services, Public sector governance and regulations, Project management methodologies, Cyber security best practices, IT governance and ITIL (Information Technology processes), Contract negotiation, Government operations, Modern office practices and procedures including the use of standard office equipment and computer applications such as word processing, database, and spreadsheet applications, Supervisory principles, practices and techniques.
• Skilled in: Leadership, Strategic thinking, Communication and relationship-building, Solving complex problems, Project management, Analytical and critical thinking.

Benefits

The City of Wilmington offers a comprehensive benefits package including:

• Comprehensive medical, dental, and vision insurance
• Excellent retirement benefits, including a city provided 4.5% contribution each pay period into a 401(k) account and automatic enrollment into the North Carolina Local Government Employees’ Retirement System
• Employer-paid health & wellness clinic
• Free on-site city gym access
• Paid sick and vacation leave + 13 paid holidays per year
• 6-weeks paid parental leave
• Paid volunteer & blood donation leave to give back to our community
• Flex schedule and telework availability, depending on your position
• Professional development trainings & leadership initiatives
• Tuition assistance benefits