Director of Human Resources Operations

Location: 2450 Galleria Pkwy SE, Atlanta, Georgia, 30339

About the Role

This management position directs and collaborates with human resources employees on recruitment, total compensation, employee relations, and training and development. The role executes objectives outlined in the Human Resource Business Plan, delivers services that meet or exceed employee needs, and ensures compliance with applicable laws, regulations, and Standard Operating Procedures.

Responsibilities

• Managing Legal and Compliance Practices
  • Ensures terminated employee files are retained for the required length of time.
  • Ensures compliance on all human resource audits.
  • Ensures proper documentation of all progressive disciplinary action is kept in employee files.
  • Ensures compliance with key policies (e.g., Sexual Harassment, Non-Harassment, Non-Discrimination, No Solicitation).
  • Works with the unemployment services provider to respond to unemployment claims.
  • Attends unemployment hearings and ensures property is properly represented.
  • Ensures employees are treated fairly and equitably.
  • Ensures Guarantee of Fair Treatment policy is consistently followed and proper documentation is maintained on all disciplinary issues.
  • Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Managing Human Resources Communication
  • Communicates changes to the benefit plans in a timely manner.
  • Communicates property rules and regulations via an employee handbook.
  • Coaches managers on progressive discipline process.
• Managing Staffing and Employee Development Activities
  • Participates in the interviewing and hiring of Human Resources employee team members.
  • Ensures performance evaluations and merit increase paperwork are maintained in employee files.
  • Manages performance appraisal process (e.g., ensures reviews are conducted in a timely manner, increases are processed quickly, and management performance appraisal is completed).
• Maintaining Employee Relations
  • Establishes and maintains open, collaborative relationships with employees.
  • Utilizes an “open door” policy to address employee problems or concerns in a timely manner.
  • Ensures effective employee communication channels are established and active in departments.
  • Ensures employees establish and maintain open, collaborative relationships with their team members.
  • Strives to improve employee retention.
  • Monitors work environment for signs of union organization.
  • Solicits employee feedback.
  • Organizes Spirit to Serve Our Communities events.

Requirements

• High school diploma or GED; 3 years experience in the human resources, management operations, or related professional area.
• OR 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area.

Pay

$80,000-$105,000 annually. Bonus eligible.

Schedule

Full Time. This position is not located remotely.