Director of Human Resources Operations

About the Role

Reynolds is one of the largest community colleges in Virginia, serving the state’s capital city and five nearby counties. The college enrolls approximately 13,000 credit students and provides workforce training for 7,400 students through the Community College Workforce Alliance. The Director of Human Resources Operations provides strategic and operational leadership for the day‑to‑day administration of Human Resources services at Reynolds Community College. This position ensures efficient, accurate, compliant, and customer‑focused HR operations that support the college’s mission, workforce, and institutional priorities.

Responsibilities

• Provide strategic and operational leadership for all HR operational functions.
• Oversee employee lifecycle administration, personnel transactions, and HR records.
• Manage HR systems, recruitment, and onboarding processes.
• Develop, maintain, and enforce HR policies and procedures.
• Support employee relations and ensure compliance with applicable regulations.
• Produce HR reporting and drive continuous‑improvement initiatives.
• Serve as a trusted HR partner to college leadership, managers, faculty, and staff.
• Promote a culture of service, accountability, inclusion, and operational excellence.
• Perform special assignments as required, including assistance during emergency declarations by the Governor.

Required Qualifications

• Progressively responsible experience in human resources operations.
• Experience interpreting and applying employment policies, procedures, and regulations.
• Supervisory experience with HR professionals and/or support staff.
• Ability to manage confidential personnel information.
• Strong analytical, organizational, interpersonal, and communication skills.
• Proven ability to establish effective working relationships with employees, managers, and senior leadership.
• Proficiency with HR information systems and Microsoft Office (or comparable business applications).

Preferred Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Public Administration, Organizational Development, or a related field.
• Master’s degree in Human Resources, Business Administration, Public Administration, Higher Education Administration, or a related field.
• HR certification such as SHRM‑CP, SHRM‑SCP, PHR, or SPHR.
• Experience in higher education, government, or another public‑sector environment.
• Experience with VCCS, DHRM, or comparable state‑government HR systems and policies.
• Experience leading HR process‑improvement or HR technology initiatives.
• Experience with employee relations, classification and compensation, recruitment, or HR compliance.

Additional Considerations

• Experience in an academic environment; VCCS experience highly desirable.
• Ability to thrive in a high‑paced, intellectually stimulating work environment.
• Demonstrated commitment to inclusivity, intellectual curiosity, and opportunity.
• Understanding of making a business case for change and continuous improvement.

Pay

Hiring range: $95,000 – $113,000, based on experience.

Schedule

Full‑time position; work schedule as scheduled by the supervisor. Telework options are subject to change based on business needs.

Travel

Position may be located or rotated between any of the college campuses.