Director of Housekeeping and Maintenance

About the role

This is not a desk job. This is a hands-on leadership role for someone who knows when to pick up the tools themselves and when to call in the right support. You’ll be responsible for the overall maintenance and housekeeping operations of the community—ensuring the environment is safe, clean, comfortable, and welcoming every single day. You’ll follow proven processes, but you’ll also be expected to think ahead, solve problems, and take initiative when situations call for it.

Responsibilities

• Oversee all maintenance and housekeeping functions
• Perform hands-on work including electrical, carpentry, painting, and general repairs
• Complete apartment turnovers with speed, accuracy, and attention to detail
• Maintain property, grounds, and building systems
• Execute preventative maintenance to avoid costly issues
• Supervise housekeeping staff: hiring, scheduling, training, and evaluations
• Cookordination with other departments to keep the community running smoothly
• Ensure work is completed safely, correctly, and on time
• Stay mindful of costs and look for ways to complete projects efficiently

Requirements

• Strong knowledge of building systems: mechanical, electrical, and plumbing
• Minimum 3 years of property or facilities experience (healthcare preferred)
• HVAC certification preferred but not required
• Strong communication and customer service skills
• Dependable, hands-on, and committed to excellence

Benefits

• Paid Time Off (PTO)
• Health and Dental Insurance
• Life Insurance
• Short- and Long-Term Disability
• Health Care and Dependent Care FSA
• Paid Holidays and Floating Holidays
• Pet Health Insurance Programs
• Employee Assistance Plans
• Retailer Account Assistance
• Employee Appreciation Programs