Housekeeping Supervisor

Job Responsibilities

• Supervise the daily operations of the housekeeping department in the absence of the Executive Housekeeper.
• Lead, coach, and motivate housekeeping team members to deliver exceptional service and maintain luxury hospitality standards.
• Inspect guest rooms, public spaces, employee areas, and facilities to ensure cleanliness, presentation, and compliance with brand standards.
• Aid with scheduling, performance coaching, training, and onboarding of new housekeeping associates.
• Help recruit and interview new team members.
• Respond promptly and professionally to guest requests and service recovery opportunities.
• Oversee Lost & Found procedures and department documentation.
• Maintain accurate daily reports and department records.
• Work alongside the housekeeping team by cleaning guest rooms and public areas as needed to support business demands.

Requirements

• Previous housekeeping experience in a hotel or resort environment.
• Prior supervisory or leadership experience preferred.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• A commitment to exceptional guest service and attention to detail.
• The ability to prioritize multiple responsibilities in a fast-paced environment.
• Experience training and coaching team members.
• Problem-solving skills with the ability to make sound decisions under pressure.
• Bilingual English/Spanish preferred.
• Flexibility to work weekends, evenings, and holidays as business needs require.

Benefits

• Pay: $21.35 per hour
• Health Benefits including Medical, Dental, Vision, Life Insurance, & EAP
• Vacation and Paid Holidays
• 401(k) Matching
• Aflac Supplemental
• Team Member Discount

GROW WITH US

Appellation is a hotel brand inspired by the fusion of culinary and hospitality worlds. Founded by visionary co-founders Charlie Palmer and Christopher Hunsberger, Appellation Lodi – Wine & Roses Resort and Spa offers a unique blend of elegance and community engagement. Located in Lodi, California, a picturesque town in Northern California’s wine country, the resort provides a serene setting for various events and activities.

Appellation Lodi is committed to fostering a positive work environment and offering comprehensive benefits, including health insurance, paid time off, retirement savings plans, and discounts for guests and employees. The resort also emphasizes career growth opportunities across various fields such as hotel management, culinary arts, event planning, spa services, and more.

With its strategic location near Sacramento, the Bay Area, and Lake Tahoe, Lodi offers a vibrant community and a high quality of life at a more affordable cost compared to major metropolitan areas. This makes it an attractive destination for professionals and families seeking a fulfilling lifestyle alongside career advancement.

To learn more about Appellation Lodi and explore career opportunities, visit https://www.appellationhotels.com/hotels/california-lodi/.

Physical Requirements

• The ability to walk and stand for extended periods throughout the shift.
• Frequent bending, stooping, reaching, twisting, pushing, pulling, and lifting up to 25 pounds.
• Safely operate housekeeping equipment and cleaning tools.
• Work indoors and outdoors in varying temperatures and weather conditions.
• Perform repetitive physical tasks while maintaining attention to detail.