Director of Home Care Operations

About the role

Lead the future of exceptional home care! As the Director of Home Care Operations, you'll play a pivotal leadership role in driving the success of our Home Care business across the organization.

Responsibilities

• Serve as a resource, role model, and mentor to community Home Care Business lines.
• Assess adequate utilization of resources within the agencies. Evaluate the interactions and make recommendations and/or collaborate with agency and corporate partners, as needed, on the best course of action for operational efficiencies.
• Partner with the Dir, Clinical Operations in developing, maintaining, and updating policies and procedures in compliance with Conditions of Participation to support branding within Home Care, Medicare certification, and CHAP accreditation (as appropriate).
• Support the integration of programs and services across the continuum of care within an appropriate region.
• Collaborate and provide guidance to Continuing Care Business lines and Rehab Services to support an integrated approach to care.
• Participate in the development, implementation, and ongoing evaluation of key performance metrics throughout the enterprise.
• Conduct routine onsite support visits, providing written reports & analysis of current operational practices and services to include recommendations and/or plans for improvement.
• Participate in the development and implementation of specific strategies that will ensure high-quality care and effective utilization of resources, growth, and financial viability.

Requirements

• Minimum 5 years’ directly applicable experience required.
• Management experience required.
• Experience with electronic medical record is required.
• Basic computer skills required including experience with Microsoft Office, Internet, web applications, Power Point and Excel.
• Experience in managing multiple agencies preferred.

Qualifications

• Must have a valid driver's license.
• Must be able to pass a background check.
• Must be able to lift up to 50 pounds.

Skills

• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office and other relevant software.

Benefits

• A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values.
• Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options.
• PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law.
• 401k for all team members 18 and over with a company 3% match.
• Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age.
• Free access to our on-site Team member Health and Well-Being Centers, plus Well-Being programs, tools and resources for you and your immediate family members.
• Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones.
• Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!

Pay

$135-155k per year, plus eligibility for annual bonus.

Schedule

Full-time position.