Director of Home-Based Services

Duties and Responsibilities

• Provides overall leadership and direction for Home Care, Home Health Nursing, and Hospice functions.
• Serves as a key leader within the IDT model, ensuring seamless integration of in-home services with center-based and external care.
• Leads cross-functional initiatives that improve operational efficiency, scalability, and quality of care.
• Ensures all services align with individualized participant care plans developed by the IDT.
• Pairs with IDT members, participants, and caregivers to resolve complex care issues and optimize care plans.
• Ensures compliance with all applicable regulatory requirements (CMS, DHCS, California Board of Registered Nursing, and PACE standards).
• Leads quality improvement initiatives focused on clinical outcomes, participant satisfaction, and service reliability and timeliness.
• Maintains confidentiality and compliance with all CEI policies and regulatory requirements.

Qualifications And Licensure

• Education & Experience: Bachelor of Science in Nursing (BSN) required. Master’s degree in Nursing, Public Health, Healthcare Administration, or related field preferred. Minimum of five (5) years of nursing experience across home health, acute, or community-based care. Minimum of five (5) years of progressive leadership experience in clinical operations, home care, or home health. Experience working with frail or elderly populations required; PACE experience strongly preferred.
• Licensure & Certification: Active Registered Nurse (RN) license in California, in good standing. Current CPR/BLS certification required. Valid California driver’s license, insurance, and reliable transportation.

Skills & Competencies

• Strong clinical, operational, and financial management expertise.
• Deep understanding of care coordination, transitions of care, and population health management.
• Demonstrated ability to lead interdisciplinary teams in complex healthcare environments.
• Experience with regulatory compliance and quality improvement programs.
• Proficiency in EMR/EHR systems, data analytics, and Microsoft Office tools.
• Excellent communication, leadership, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.

Physical, Functional, and Environmental Requirements

• Physical and mental demands: Ability to sit for extended periods—up to 6–8 hours per day—at a computer workstation in a typical office environment. Occasional walking, standing, and light physical activity while attending meetings or conducting site visits at CEI centers or participant homes. Occasional lifting, carrying, or handling of materials or equipment weighing up to 20–30 pounds (e.g., laptops, binders, or small office equipment). Manual dexterity and fine motor skills required for computer use, phone operation, and other standard office tasks. Visual and auditory acuity sufficient to use a computer, participate in virtual and in-person meetings, and communicate clearly. Ability to travel between CEI locations and community sites as needed.
• Functional Requirements: Ability to prioritize and manage multiple complex tasks and projects simultaneously. Sound clinical judgment and decision-making skills in high-pressure situations. Strong attention to detail and accuracy in assessment, documentation, and follow-up. Ability to problem-solve and implement effective solutions using critical thinking and evidence-based practices. Capacity to supervise and evaluate staff, interpret policy and regulation, and participate in strategic planning.
• Environmental Requirements: Work is performed in various settings including CEI offices, centers, and community environments. May be exposed to noise, odors, varying temperatures, and potentially hazardous conditions or equipment when visiting participant residences. Occasional exposure to infectious materials or environments requiring adherence to universal precautions and PPE protocols. Must be able to adapt to changing priorities and needs of a dynamic healthcare environment.