Director of Healthcare Informatics & Analytics Job – Dallas, TX

General Description

The Director of Healthcare Informatics & Analytics provides strategic and operational leadership across the organization’s healthcare data, analytics, reporting, and pharmacy informatics functions.

This role is responsible for:

• Enterprise data governance and analytics strategy
• Clinical, financial, and operational reporting
• EHR optimization and data integration
• Pharmacy and 340B informatics, including system administration, data exchange, and revenue optimization

The Director ensures data integrity, transparency, and usability across all systems, supporting:

• High-quality patient care
• Financial performance and revenue cycle optimization
• HRSA, UDS, 340B, and other regulatory compliance
• Strategic decision-making across leadership

This position partners closely with Executive Leadership, Finance, Clinical Operations, Pharmacy, Quality, HIM, and IT to build and maintain a unified, high-performing data ecosystem.

Responsibilities

Specific Responsibilities of the Job:

• Leadership and Data Governance
• Lead and expand the organization’s Data Governance Council, establishing standards for data stewardship, KPI certification, and reporting consistency
• Define and enforce data integrity, lineage, and security standards across clinical, financial, and pharmacy domains
• Maintain standardized data definitions, reporting logic, and data catalog
• Align informatics strategy with organizational goals and EOS priorities
• Supervise and develop a multidisciplinary team (analytics, informatics, and financial resources)
• Data Architecture and Integration
• Oversee design, optimization, and governance of enterprise data warehouse environments (Snowflake required; SQL Server and other platforms preferred)
• Develop and maintain scalable ETL/ELT and data transformation pipelines utilizing tools such as Azure Data Factory, dbt, Fivetran, Alteryx, SSIS, or equivalent technologies
• Ensure integration across EHR, pharmacy systems, financial systems, and third-party platforms
• Maintain HIPAA-compliant data access, audit controls, and system performance
• Analytics, Dashboards, and Reporting
• Lead development of enterprise dashboards and analytics (Power BI, Tableau) supporting clinical, financial, and operational performance
• Standardize KPIs, data models, and reporting frameworks
• Automate recurring reports including HRSA UDS, grant reporting, and internal scorecards
• Provide final validation of data released to external stakeholders
• Translate complex data into actionable insights for leadership decision-making
• Pharmacy and 340B Informatics
• Serve as system administrator and subject matter expert for:
• Clinical/Pharmacy information systems
• 340B platforms and TPAs
• Inventory and wholesaler systems
• Oversee:
• Data exchange with TPAs and contract pharmacies
• EMR interfaces and claim processing workflows
• Secure file transfers and troubleshooting of data issues
• Develop:
• 340B and pharmacy dashboards, reporting, and analytics
• Revenue projections based on prescribing trends, pricing, and payer dynamics
• Contract pharmacy and wholesaler scenario modeling
• Ensure:
• Data accuracy across pharmacy and 340B systems
• Compliance with 340B program requirements and audit readiness
• EHR and Application Optimization
• Serve as a subject matter expert for healthcare application workflows, AthenaOne data structures, integrations, and reporting capabilities
• Partner with Clinical Operations, HIM, and IT to:
• Optimize documentation workflows
• Improve data capture and reporting accuracy
• Lead testing, implementation, and optimization of:
• EHR enhancements
• Third-party integrations
• Conduct root cause analysis and resolve data/system issues
• Financial and Operational Informatics
• Partner with Finance to develop dashboards for:
• Revenue cycle performance
• Payer mix
• Cost and margin analysis
• Support:
• Grant reporting and program evaluation
• Service line performance analysis (including pharmacy and 340B)
• Identify opportunities to:
• Improve operational efficiency
• Increase revenue capture
• Optimize resource utilization
• Training, Documentation, and Collaboration
• Develop and maintain documentation for:
• Data definitions
• Reports and dashboards
• System workflows
• Train and mentor staff across departments on data use and interpretation
• Serve as a key liaison between technical teams and operational leadership

Skills & Qualifications

Required Knowledge, Skills and Abilities:

• Advanced proficiency in:
• Power BI (DAX, Power Query, data modeling)
• SQL and data architecture design
• Data visualization and analytics tools
• Experience with:
• Enterprise data warehouse platforms (Snowflake required; SQL Server preferred)
• ETL/ELT and data transformation tools (ADF, dbt, SSIS, Fivetran, Alteryx, or equivalent platforms)
• EHR systems and population health/reporting platforms (AthenaOne and Azara DRVS preferred)
• Pharmacy systems and 340B platforms
• Strong understanding of:
• Healthcare finance and reimbursement
• Regulatory reporting (HRSA, UDS, 340B)
• Excellent:
• Communication and stakeholder engagement
• Leadership and project management skills

Education and Experience:

• Bachelor’s degree required; Master’s degree strongly preferred
• Degree fields may include: Health Informatics, Healthcare Administration, Data Science, Public Health, Finance, Information Systems, Pharmacy, Business Analytics, or related fields
• Clinical, pharmacy, healthcare operations, or healthcare informatics experience strongly preferred
• Clinical licensure or provider background beneficial but not required
• Minimum: 5+ years in informatics, analytics, data engineering, or data architecture
• 3+ years in leadership or supervisory role
• Required experience: Healthcare setting (FQHC or public health preferred), Enterprise analytics, reporting governance, or population health reporting initiatives
• Strongly preferred: Pharmacy and/or 340B program experience, Experience with modern healthcare analytics ecosystems including Snowflake, Power BI, Alteryx, Azure Data Factory, dbt, or similar enterprise analytics platforms
• Preferred: Apexus 340B ACE certification or equivalent, Experience with 340B TPAs and contract pharmacies desired