Director of Graduate Admission Operations – Enrollment Management

About the role

The Director of Graduate Admission Operations will bring passion and dedication to the sphere of graduate enrollment at Carnegie Mellon University. This role will provide expert leadership and coordination in areas such as new student enrollment planning, admission policy development, operations strategy, and technology oversight.

Responsibilities

• Serve as a strategic enrollment planning partner to a network of graduate colleges and programs, supporting the Colleges' enrollment goal-setting process, helping to align goals with institutional priorities, and creating awareness around trends and market movement that impact student enrollment.
• Collaborate closely with academic leadership to develop data-driven enrollment targets, monitor admission progress, and make recommendations to adjust strategies in response to market conditions and changing priorities.
• Lead the development, implementation, and stewardship of university-wide graduate admission policy and practice, promoting transparency, equity, regulatory compliance, and a high-quality applicant experience across graduate programs.
• Serve as steward and subject matter expert for the university's central admissions platform, managing daily oversight of development, implementation, optimization, and governance, ensuring the system meets the diverse needs of stakeholders while maintaining data accuracy and security.
• Build and coordinate a university-wide community of practice for graduate admission and enrollment management. Convene stakeholders, facilitate knowledge sharing, and promote effective policies, practices, and tools that support programs in achieving their enrollment and academic goals while respecting their disciplinary autonomy.
• Increase institutional agility by responding nimbly to emerging trends, including changes in the domestic market, international student mobility, new program development, and other competitive pressures.

Qualifications

• Master’s degree
• At least 10+ years experience in admission, enrollment management, or other closely aligned higher education administrative function
• Experience in decentralized university structures and shared governance model

Requirements

• Successful pre-employment background check

Additional Information

Location: Pittsburgh, PA
Job Function: Admissions and Financial Aid
Position Type: Staff – Regular Full Time/Part time
Pay Basis: Salary
More Information: Please visit “Why Carnegie Mellon” to learn more about becoming part of an institution inspiring innovations that change the world. Click here to view a listing of employee benefits
Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran.