Director Operations Management

What You’ll Do

• Lead and manage field and back-office operations across underground, aerial, fiber, wireless, splicing, and maintenance teams.
• Develop and execute strategic plans to optimize construction processes, workforce deployment, and resource utilization.
• Monitor KPIs related to project completion, productivity, financial performance, and quality metrics.
• Implement continuous improvement initiatives to streamline workflows and enhance operational efficiency.
• Oversee high-profile telecom builds including fiber-to-the-home (FTTH), small cell, long-haul, data centers, and middle-mile projects.
• Cook up coordination with engineering, permitting, procurement, PMO, and client services to ensure smooth project execution.
• Support bidding, pricing, and forecasting efforts by providing field-driven operational insight.
• Ensure proper hiring and training is completed, and mentor operational managers, project managers, foremen, and key field staff.
• Foster a proactive, “zero incident” safety culture that values reporting, prevention, and continuous learning.
• Hold managers accountable for enforcing safety policies, conducting job hazard analyses, and leading tailgate meetings.
• Conduct periodic jobsite visits and executive-level safety walks with operations and safety staff.
• Review jobsite safety audits, behavior observations, and compliance reports regularly.
• Set and enforce safety expectations for subcontractors and third-party vendors.
• Monitor subcontractor performance and escalate repeat violations or non-compliance.

What You’ll Need

• Must have 10 + years’ experience in fiber optic and telecommunications construction management.
• Bachelor’s degree, preferably in a related industry, or advanced training in the field.
• Extensive knowledge of telecommunications construction projects, timelines, and requirements.
• Solid leadership skills, ability to develop and train and direct team to meet goals with excellence in customer service.
• No shortcuts.
• Solid communication skills.
• Self-motivated, accountable with excellent time management skills.
• Extensive knowledge of safety regulations.
• Certified in OSHA Competent Person, trench and excavation, confined space, OSHA 10-hour.
• Computer proficiency with Google, Excel, Word, and experience using electronic devices including iPhone and iPad.

What You’ll Get

• Weekly Paychecks
• Paid Time Off, Parental Leave, and Holidays
• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• 401(k) w/ Company Match
• Stock Purchase Plan
• Education Reimbursement
• Legal Insurance
• Discounts on gym memberships, pet insurance, and much more!