Director of Food & Beverage

About the role

Hotel Bardo is seeking a Director of Food & Beverage who is energized by building structure, developing leaders, and creating consistency in a dynamic, high-touch environment. This is a highly visible, hands-on leadership role for an operator who is equally comfortable setting strategy, coaching outlet leaders, analyzing the P&L, and stepping onto the floor during service to support the team, observe standards, and drive accountability.

What you'll do

• Provide strategic leadership and oversight of all food & beverage outlets, driving alignment across concept, service, and financial performance while ensuring each outlet delivers a distinct, cohesive experience.
• Own the full P&L across outlets, including budgeting, forecasting, labor management, cost controls, and revenue optimization. Identify opportunities to drive profitability while protecting the integrity of the guest experience.
• Set the vision for service, training, and operational excellence—translating brand standards into clear, executable expectations and holding leaders accountable to consistent delivery.
• Build, develop, and lead a high-performing team of outlet leaders. Coach through performance, create clear development pathways, and foster a culture of accountability, ownership, and continuous improvement.
• Partner cross-functionally with Culinary, Marketing, Events, and Brand teams to evolve programming, drive covers, and create compelling, revenue-generating experiences across all outlets.
• Lead the development and execution of training programs that elevate service standards, product knowledge, and leadership capability across the division.
• Establish and monitor key performance indicators (guest satisfaction, revenue per outlet, labor efficiency, cost of goods, etc.), using data to inform decisions and drive measurable results.
• Act as a visible presence on the floor—setting the tone for service, engaging with guests and members, and stepping in to support operations during peak periods.
• Ensure all outlets consistently meet or exceed standards for food safety, sanitation, and alcohol service, maintaining full compliance with all local and company regulations.
• Oversee inventory strategy and controls across all outlets, ensuring accuracy, efficiency, and cost discipline.
• Champion a culture of collaboration across departments, ensuring seamless communication and alignment between Front Office, Housekeeping, Culinary, and Events.

Qualifications

• 7+ years of progressive Food & Beverage leadership experience, including multi-outlet oversight; luxury, lifestyle, boutique, or upscale hotel experience strongly preferred.
• Demonstrated success leading Food & Beverage teams through growth, transition, opening, repositioning, or operational stabilization.
• Proven ability to create structure, clarify expectations, and build consistent operating rhythms across outlets in a fast-paced, high-touch environment.
• Hands-on leadership style with a visible floor presence; comfortable observing service, coaching in real time, supporting peak periods, and reinforcing standards directly with leaders and teams.
• Strong track record of developing outlet leaders and middle managers, including coaching underdeveloped leaders, building accountability, and addressing performance gaps with clarity and urgency.
• Demonstrated financial ownership, including budgeting, forecasting, labor management, cost controls, inventory discipline, revenue optimization, and P&L performance.
• Strong operational acumen with a deep understanding of service standards, outlet dynamics, guest experience design, food safety, sanitation, and alcohol service compliance.
• Able to balance strategic thinking with hands-on execution; equally comfortable setting the vision, building the plan, and rolling up sleeves to help implement it.
• Exceptional communication and interpersonal skills, with the ability to influence across departments, navigate leadership friction, and create alignment between F&B, Culinary, Events, Marketing, Front Office, Housekeeping, and Brand.
• Solutions-oriented, decisive, and resilient, with the courage to lead through complexity, ambiguity, and change.
• Highly organized with strong attention to detail and the ability to manage multiple priorities while maintaining accountability and service discipline.
• Professional presence and polished presentation aligned with Hotel Bardo’s brand standards, with the humility and energy to lead from both the floor and the table.