Director of Food & Beverage

About the role

Makena Golf & Beach Club, a private, members-only community on Maui, HI, is seeking a Food & Beverage Director to lead and coordinate the F&B operation.

Responsibilities

• Uphold Discovery Land Company Sequence of Service for all F&B outlets.
• Create and execute a comprehensive food and beverage strategy in line with the club's objectives and target market.
• Develop and update menus to reflect seasonal ingredients, culinary trends, and member preferences.
• Optimize seating capacity by monitoring reservation status and professionally allocating tables.
• Establish and maintain relationships with suppliers and vendors to ensure the timely delivery of high-quality ingredients at competitive prices.
• Establish standard operating procedures and department safety guidelines and implement effective strategies, checklists, and records to maintain accuracy.
• Maintain cleanliness and sanitation standards in all food and beverage areas.
• Monitor and review reports on inventory levels, equipment, and attend operational meetings to provide department updates to management.
• Collaborate with other departments, such as marketing and sales, to develop promotions and special events to drive revenue and enhance the member experience.
• Align with Club management to establish department KPIs and additional measures of member satisfaction and operational efficiency.
• Maintain an active presence in all F&B outlets to develop relationships with members and guests.
• Absorb guest profiles and assist with all member or guest issues/concerns in a professional, courteous, and prompt manner.
• Stay abreast of industry trends, competitor activities, and customer preferences to maintain a competitive edge in the market.
• Monitor customer feedback and reviews to identify areas for improvement and implement corrective actions as necessary.
• Communicate effectively and genuinely with members and guests, team members, and other departments.
• Oversee department recruitment, training, and supervision to ensure delivery of exceptional service and a continuous, positive work environment.
• Create and implement new ideas for training & development, department objectives, and goals.
• Monitor staff scheduling and compare to maintain accuracy for the department labor budget.
• Lead department briefings to communicate necessary information.
• Maintain department employee relations and oversee department promotions and disciplinary action for subordinates.
• Manage food and beverage annual capital and operational budgets, monitor expenses, and implement cost-saving measures without compromising quality.
• Ensure cost effectiveness of resources (material & staff) to achieve optimum profitability.
• Coach Food and Beverage managers on how to implement efficient operations and cost saving strategies for their outlet budgets.

Qualifications

• A degree in Hospitality Management or Culinary Degree.
• Ten (10) or more years’ experience in a luxury full service environment.
• Two (2) to Five (5) years of experience in a restaurant manager or similar capacity with exposure in food and beverage standards in an international setting.
• Sommelier Certification from an internationally recognized institution.
• Specialty experience in private dining events.
• Strong proven leadership abilities and vision for quality and excellence in hotel and food and beverage operations.
• A great knowledge of HACCP & local food safety standards.
• A great personality with strong leadership, communication and organization skills with the ability to train others.
• Exceptional time management skills and be familiar with discerning and demanding international clientele.
• A knowledge of various Operations and POS Softwares (JONAS, TEI, etc).

Additional Requirements

• A positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
• The ability to work flexible work hours/schedule including evenings, weekends, and holidays.
• The ability to work long hours due to business demands.
• The ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds.

About Us

Nestled on Maui’s southern edge, Makena Golf & Beach Club is an island dreamscape spread across more than 1,800 acres that spans from turquoise sea to rolling mountaintops. Makena is a private, members-only community that honors Makena’s rich cultural heritage and takes to heart the responsibility to support its abundant nature and a sustainable future. Makena offers its members an 18-hole golf course designed by Robert Trent Jones, Jr.; a private beach club with resort pools and cabanas; a world-class spa and fitness center; a kids club, tennis and pickleball courts; multiple indoor and outdoor dining venues; and Discovery’s signature Outdoor Pursuits program. At Makena, our employees use their personal talent, passion, and resources to meaningfully integrate with diverse cultures and communities. All while providing the highest level of member and guest services and contributing to the creation of unforgettable experiences.

Benefits

Competitive Pay + Performance Bonus
Medical, Dental, and Vision Benefits
401k w/ Company Match
Paid Time Off and 11 Paid Holidays
Employee Meals, Referral Incentives, and Recognition Programs
Professional development and upward mobility opportunities

Contact

For more information about our club, please visit: https://makenagolfandbeachclub.com/

About Us

Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world.