Director of Food & Beverage

Essential Functions and Responsibilities

• Providing services that are above and beyond for guest satisfaction and retention.
• Utilizing interpersonal and communication skills to lead, influence and encourage others;
• Advocates sound financial/business decision making;
• Demonstrates honesty/integrity;
• Leads by example.
• Encouraging and building mutual trust, respect and cooperation among team members.
• Improving service by communicating and assisting individuals to understand guest needs, maintaining quality products in accordance with Company standards, providing guidance, feedback and individual coaching when needed.
• Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Supervising and managing team members.
• Managing all day-to-day food and beverage operations.
• Understanding team members’ positions well enough to perform duties in their absence.
• Providing guidance and direction to subordinates, including setting performance standards, monitoring performance and completing performance evaluations.
• Analyzing information and evaluating results to choose the best solution and solve problems.
• Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail or in person.
• Maintaining complete knowledge at all times of: All hotel features/services, hours of operation, daily house count, expected arrival/departures and all department policies and procedures.
• Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Interviewing all food and beverage candidates making recommendations to General Manager on new hires, pay rates and terminations.

Pay

Pay Range: $120,000-$130,000 annually

Benefits

• Health Insurance
• Dental and Vision Insurance
• 401(k)
• Vacation and Sick Leave
• Team Member Travel Program
• Quarterly team building
• Volunteering and select charity promotions