Director of Food & Beverage

What's In It For You

• Competitive salary starting at $171,838.40 - DOE with discretionary performance bonuses
• Fully paid medical, prescription drug, dental, and vision coverage for you and competitive premiums for your dependents
• Complimentary meals and covered team member parking
• Employer-paid life insurance, long-term disability, and accidental death and dismemberment coverage
• Flexible Spending Account options for health care expenses
• Company-paid gaming licenses (Class A & Class B)
• Variety of additional voluntary benefits and retirement plans

What You’ll Do

• Practice, support, and promote the Mission, Vision, and Values of Muckleshoot Casino Resort
• Provide strategic leadership and operational oversight for all Food & Beverage outlets, including Quick Service Restaurants, Casual and Fine Dining, Banquets & Catering, Beverage Operations, and In-Room Dining, ensuring exceptional guest experiences, operational excellence, and financial performance
• Develop and execute short- and long-term business strategies that align with organizational objectives, enhance revenue growth, improve operational efficiencies, and strengthen guest satisfaction
• Direct all aspects of Food & Beverage operations through effective leadership of department managers and supervisors, establishing clear expectations, accountability measures, and performance standards
• Lead workforce planning initiatives, including organizational design, staffing models, succession planning, talent development, and leadership pipeline strategies to support current and future business needs
• Assume full accountability for departmental financial performance, including annual operating budgets, capital expenditures, labor management, forecasting, revenue optimization, profit and loss performance, and cost control initiatives
• Analyze key business metrics, including sales trends, labor productivity, food and beverage cost percentages, guest satisfaction scores, and profitability measures to identify opportunities and drive continuous improvement
• Partner with Culinary, Marketing, Hotel Operations, Entertainment, and other operational departments to develop innovative programming, promotions, special events, and revenue-generating initiatives that enhance the overall guest experience
• Establish and maintain quality assurance standards across all Food & Beverage operations to ensure consistency in product quality, service delivery, cleanliness, and brand presentation
• Champion guest experience initiatives through the development and execution of service standards, guest recovery programs, and performance improvement strategies that drive loyalty and positive guest feedback
• Oversee menu development strategies, beverage programming, pricing models, and operational standards in collaboration with culinary and beverage leadership to maximize profitability and market competitiveness
• Lead vendor and supplier relationships, including contract negotiations, service agreements, purchasing strategies, and inventory controls to ensure operational efficiency and fiscal responsibility
• Ensure compliance with all federal, state, tribal, gaming, health, safety, liquor control, and regulatory requirements while promoting a culture of accountability and operational integrity
• Foster a high-performance culture focused on engagement, accountability, teamwork, recognition, leadership development, and continuous improvement
• Serve as a strategic advisor to the Executive Director of Food & Beverage and the executive leadership team by providing operational insights, recommendations, forecasts, and business performance analyses
• Promote and participate in leadership development, mentorship, tribal development initiatives, and succession planning efforts throughout the organization
• Create and maintain a positive, inclusive, and safe work environment that supports team member engagement, retention, and professional growth
• Perform other duties as assigned

What You’ll Bring

• Bachelor’s degree in hospitality management, Business Administration, Culinary Management, or related field required
• Master's degree preferred
• An equivalent combination of education and progressively responsible experience may be considered
• Minimum 8 to 10 years of progressive Food & Beverage leadership experience, in hotel, resorts, or other complex hospitality
• Minimum 3 to 5 years in a senior leadership role within a large-scale resort, casino, hotel, or hospitality organization
• Proven experience managing P&L, labor productivity, cost of goods, pricing, forecasting, inventory, purchasing, and capital planning
• Demonstrated success leading a high-volume, multi-outlet operation including restaurants, bars/lounges, banquets/catering, quick service, and preferably room service
• SERV Safe Manager and/or HACCP certification required or obtained within 90 days; valid WA food handler and liquor-service permit required
• Experience leading organizational change, large-scale operational initiatives, renovations, openings, expansions, or business transformation efforts preferred