Director of Food And Beverage - Shipboard

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We need to parse the posting. The posting includes description: The World, Residences at Sea... description of role. It includes responsibilities (operational management, resident and guest services, administrative tasks, general, financial management, leadership skills). It includes skills & abilities (list). It includes physical conditions. It includes benefits: "Along with worldwide travel opportunities, The World offers many other benefits. Our team members are afforded comfortable accommodations, delicious meals, facilities including a fitness center, state- of- the- art bicycles, crew bar, outside sun / seating deck, and a variety of crew enrichment activities. In addition, we have the most generous Tuition Reimbursement Program in the industry." No explicit pay or schedule details. So we should not include Pay or Schedule sections because not stated. We need sections: About the role (maybe a brief summary), Responsibilities, Requirements/Qualifications (maybe combine?), Skills, Benefits. The instructions: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We can choose which headings to use based on content. We should not repeat job title as heading. We should not include Job ID etc. We need to preserve all substantive information; do not invent or summarize away detail. So we need to include details from posting under appropriate sections. We need to decide structure: maybe

About the role

with paragraph summarizing role (the first paragraph). Then

Responsibilities

with

• items covering operational management, resident and guest services, administrative tasks, general, financial management, leadership skills. Then

  Requirements

  maybe with education/experience etc. Or

  Qualifications

  . The posting includes "Skills & Abilities" list: degree, certification, experience, language, computer skills, etc. Also physical conditions. Those could be under Requirements or Qualifications. We'll put them under

  Qualifications

  maybe. Then

  Skills

  maybe for leadership skills? But we already have leadership skills under responsibilities. However the posting includes a "Leadership Skills" section. Could be separate

  Leadership Skills

  but not in the list of allowed headings? The list includes Skills, but not Leadership Skills. We could incorporate leadership skills under Skills heading. Or we could have Skills heading for the list of skills & abilities (including leadership). But we need to follow instruction: use headings from the list; we can also add other headings? It says "use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." The e.g. suggests those are examples; we could use others but better to stick to those. So we will use About the role, Responsibilities, Qualifications, Skills, Benefits. Possibly also Requirements if we separate education/experience from skills. But we can combine. We need to avoid filler like "commensurate with experience". Not present. We must not include boilerplate like EEO etc. Not present. We must output only HTML fragment. Let's extract details. About the role: first paragraph: "The World, Residences at Sea, is the largest privately owned residential yacht on earth. Employees of The World strive for excellence in everything we do. We live and work on a one-of-a-kind luxury yacht that sails continuously around the world. Every few days you will wake to an exciting new port of call. It’s the ultimate way to work and travel all in one. The F&B Director’s primary responsibility is to manage all aspects of the Food Service and Beverage operations as well as the Hotel Stores operations. This includes the overall operation of all Restaurants, Bars, and Crew dining outlets, public health, strategic planning, product research and development, dry dock planning, designing and executing trainings as well as daily and weekly inspections of all F&B areas. This position works closely with the Executive Chef, Beverage Manager, Sr. Maitre d Hotel, Hotel Inventory Manager and Chief Accountant to manage the F&B day-to-day operation to deliver the highest quality of culinary and dining experiences to our highly discerning Residents and Guests, while staying within budget. The F&B Director’s presence on the floor during service hours is essential to monitor the operation, Resident and Guest satisfaction and closely audit service standards." We can put that as paragraph. Responsibilities: we have subheadings: OPERATIONAL MANAGEMENT, Resident and Guest Services, Administrative Tasks, General, FINANCIAL MANAGEMENT, Leadership Skills. We'll create list items summarizing each bullet. We need to preserve all substantive information; we should not summarize away detail. But we can break into list items each containing the detailed sentences. That's okay. Let's extract each bullet: Operational Management: - Oversee the overall F&B operation and Hotel Stores division onboard; communicate operational updates through daily line-ups and divisional meetings; manage the annual F&B Special Events Calendar. - Conduct regular inspections of all F&B operational areas and Hotel Stores, including pre- and during-service inspections, Public Health inspections with Senior Management, and monthly LQA audits; train staff to eliminate service gaps. - Engage Michelin-starred chefs, local celebrity chefs, winemakers, and mixologists as Celebrity Guests to create bespoke events, including Guest Chef and Wine Maker dinner experiences; partner with the Executive Chef, and Beverage Manager on dining and culinary experiences, including menu cycles. - Monitor ordering of F&B items, disposables, durables, chemicals, and equipment against par levels and monthly/annual consumption data; oversee loading quality control, discrepancies, and end-of-loading reports to the Florida Office and General Manager; work with the Florida Office Supply Chain team and communicate with the Director, Supply Chain Management regarding logistics or sourcing issues and observations. Resident and Guest Services: - Exceed Resident and Guest expectations in every aspect of luxury service in accordance with Leading Quality Assurance (LQA) standards; personally meet with Residents to plan and customize private onboard events, manage the in-port visitor and private events dining policy, and resolve Resident and Guest F&B issues. - Continuously review the operation and recommend enhancements; conduct regular in-depth inspections of all operational areas, submit AVOs and ICANs as needed, and follow up on division-related ICANs. - Stay current in the F&B industry by conducting scouting visits to fine dining, cutting-edge F&B establishments, destination-influenced restaurants, farm-to-table venues, and destination-inspired wineries to establish contacts and plan exclusive events for the Resident community; work closely with the Program Manager in planning and executing Programming Events. Administrative Tasks: - Oversee operational software systems, including POS, Restaurant Reservations, Resident Preferences, Fidelio, MMS, and Menu Design Systems; address technical and project issues through IssuTrax and AVO/ICAN submissions; manage the Residents' F&B preferences database and ensure updates every six months. - Produce the Monthly Onboard Activities (MOA) Calendar with the Executive Chef; review final edits of onboard publications, including menu approvals, TWTW, and OWT; communicate private venue bookings during popular ports with the Maître D and Executive Chef in accordance with the In-Port Visitors Guidelines and High Occupancy Service Guidelines. - Develop, monitor, and achieve company, department, and division goals; create and revise Standard Operating Procedures (SOPs) and Job Descriptions; develop and execute punch lists and operational action plans; conduct research and development to stay current with industry trends and recommend product enhancements. - Support the Hotel Inventory Manager with expiration logs, monthly slow-moving reports, write-off procedures, team training, vacation planning, and upcoming menu changes to ensure order accuracy and inventory levels; work closely with the Chief Accountant on spot checks, inventory data, and inventory balances. - General (maybe separate): -- Lead new hire onboarding by providing tours, introducing team members, reviewing job descriptions, following up on on-the-job training plans, and assisting with team integration; prepare the monthly training calendar, use Resident Satisfaction Survey results to identify training topics, and document training progress. -- Ensure compliance with the Time & Attendance Policy (ILO #180) by reviewing timesheets daily for work/rest hours and overtime; maintain all areas in accordance with Company policies, Public Health, Safety Management System (SMS), and Safety & Environmental regulations; execute safety duties per the Emergency Plan and Station Bill and participate in In Port Manning as required. -- Assist with ship tours, Zodiac landings, Marina days, Expeditions, and other activities as required; work closely with the HR Manager in planning and executing crew-related F&B events. Financial Management: - Develop, manage and adhere to the hotel operating and revenue budgets; contribute to the Ship’s 10-year financial plan, submit monthly financial reviews and forecasts. - Develop and manage Capex projects within the division. - Place orders according to the provisioning schedule and based on budgetary guidelines; maintain par stock levels; minimize waste and breakage - Manage manning par levels and vacation schedules in a cost-effective manner, monitoring overtime and ensuring team members are scheduled according to operational needs - Review all Food and Beverage related costs and consumptions in accordance with financial forecasts daily and monthly - Create the yearly Training Wishlist; monitor the monthly training budget and provide reforecast in the monthly Financial Report Leadership Skills: - Establish and develop a highly motivated, engaged, well trained, proactive team with the highest ethical standards that delivers a quality product of the highest standards. - Coach, develop, and mentor direct reports; participate in the recruitment and selection of Staff, develop a succession plan for key positions, minimize Staff turnover; support on-board Training Programs through direct participation. - Be engaged and fully committed to the Company Performance Management procedures by monitoring team performance, providing coaching and timely constructive feedback and guidance, completing performance appraisals in a timely manner and documenting progressive disciplinary issues. - Foster passion and enthusiasm; acts with integrity and shows personal commitment to the individuals and teams’ success. - Demonstrates self-awareness, recognizes and manages emotions, and builds positive working relationships. - Remain flexible, open and curious to new ideas, adapts quickly and positively to change; fosters meaningful and insightful innovation. - Conveys information and ideas clearly to their Team; thoughtfully tailors the message to create shared understanding; listens effectively. - Develop a positive working relationship with all Shipboard and Shoreside colleagues, understand what internal and external stakeholder’s value and anticipates their needs and strive towards loyalty and lasting relationships. Now Skills & Abilities list: - Able to read, write and speak fluently in English - Degree in Hospitality Management or related field preferred - Certification in Sanitation and Public Health preferred - Minimum of 5 year’s relevant experience on a luxury cruise ship, in a private country club or similar, luxury hotel or resort - Experience in Inventory Management required - One additional language (German, French, Italian, Spanish) preferred - Good computer skills to include Word, Excel and Outlook - Working knowledge of point of sales systems, inventory management systems, Fidelio and computerized reservation systems - Excellent administrative, planning and organizing skills Physical Conditions (maybe under Qualifications or separate). We'll include under Qualifications maybe as a separate list. Physical Conditions: - Ability to work seven (7) days a week for an extended period, including day or night, weekends and holidays. - While performing the essential functions of this job, all Crew are required to stand, walk long distances on the Ship and may include the repetitive motion of bending, climbing, going up and down the stairs and lifting up to 23 kilograms. - All Team members must be physically able to participate in emergency life-saving procedures and drills. - All vessel positions require full use and range of arms and legs as well as full visual, verbal and hearing abilities to receive and give instructions in the event of an emergency including the lowering of lifeboats. -