Director of Finance Shared Services

About the Role

This hands-on finance leadership role is responsible for the company's centralized financial transaction processing and treasury operations, including Accounts Payable, Accounts Receivable and Collections, Payroll, Travel & Expense, banking, and cash management across a multi-location U.S. and international manufacturing and distribution organization. The Director leads a team of approximately 10+ employees and is accountable for accurate and timely service delivery, strong internal controls, employee development, and continuous improvement. The role also maintains key banking relationships and provides visibility into U.S. and international cash positions. We are looking for an experienced people leader who is comfortable staying close to day-to-day operations while improving processes, systems, controls, and service.

Responsibilities

• Lead, coach, and develop the Finance Shared Services team, establishing clear priorities, performance expectations, cross-training, backup coverage, and accountability
• Own day-to-day service delivery across Accounts Payable, Accounts Receivable and Collections, Payroll, Travel & Expense, banking operations, and cash management; serve as the senior escalation point for significant issues
• Oversee A/P from vendor setup through payment, including invoice processing, approvals, checks, ACH, wires, payment controls, vendor banking changes, fraud prevention, and exception management
• Lead A/R, cash application, and collections, including aging, past-due balances, deductions, unapplied cash, credits, disputes, customer-account controls, and collection priorities
• Oversee accurate, timely, and confidential U.S. payroll processing using UKG, including payroll controls, reconciliations, year-end activities, and payroll-related administration of the company's 401(k) plan in partnership with Human Resources and Accounting
• Own the Travel & Expense and corporate-card programs, including SAP Concur administration, policy compliance, employee reimbursements, card controls, bank relationships, and process improvement
• Oversee day-to-day treasury and banking operations and maintain effective relationships with the company's three major banking partners
• Monitor and report daily and near-term cash positions across U.S. and international operations, including multiple entities, currencies, bank accounts, and locations; coordinate domestic and international wires, ACH activity, funding needs, and bank-account administration
• Maintain strong controls over electronic banking, movement of funds, system access, payment authority, segregation of duties, and fraud/cybercrime risks; support internal and external audits
• Partner with Accounting, Finance, Human Resources, Purchasing, Sales, Customer Service, Operations, IT, and international Finance teams to resolve issues and drive standardization, automation, documentation, and continuous improvement

Qualifications

Required:

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field
• 10+ years of progressively responsible experience in Finance Shared Services, Accounting Operations, Treasury Operations, or a related field, including significant people-leadership responsibility
• Experience leading multiple transaction-processing functions such as A/P, A/R and Collections, Payroll, T&E, and cash or banking operations
• Strong experience with banking, cash management, electronic payments, internal controls, and fraud prevention in a multi-entity or multi-location environment
• Strong systems aptitude and experience working with ERP, banking, payroll, and expense-management applications
• Proficient in Microsoft 365 (Excel, Word, Outlook, PowerPoint)

Preferred:

• Experience in a multi-location manufacturing or distribution organization and/or an international business environment
• Experience with multi-entity or multi-currency cash management and multiple banking relationships
• Experience with SAP Concur, UKG, ERP systems, and electronic banking platforms
• Experience implementing Shared Services best practices, workflow automation, process standardization, or Finance-system improvements
• CPA, CTP, or another relevant professional certification is helpful but not required

What We're Looking For

• A strong, hands-on people leader who develops employees, sets clear expectations, follows through, and creates a respectful, accountable team environment
• Broad experience across financial transaction processing and treasury operations rather than a narrow specialty in only one area
• Sound judgment, discretion, and a high level of trustworthiness when handling payroll information, banking access, company funds, vendor data, and other confidential information
• A service-oriented leader who can work effectively with hourly employees, managers, senior executives, customers, vendors, banks, and external providers
• A practical process-improvement mindset with the ability to simplify work, strengthen controls, standardize procedures, and use technology to reduce manual effort
• Strong analytical, organizational, communication, and problem-solving skills, with the ability to manage multiple high-volume processes and time-sensitive issues
• Alignment with Dixon's values-based, family-owned, long-term operating culture and a willingness to be fully engaged on-site with the team

Benefits

• Medical, dental, and vision insurance for you and your family
• Competitive salary
• Bonus program
• 401K retirement plan
• Training opportunities
• Tuition reimbursement
• Paid vacation, PTO, and holiday
• Gym reimbursements, and more!

Schedule

8:00 AM to 5:00 PM, Monday through Friday

Location: 1 Dixon Square, Chestertown, MD 21620
Pay Range: $150,000 - $200,000/annually

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