Director of Facilities

About the role

Are you an experienced facilities leader who thrives on managing complex, multi-site operations and building high-performing teams? Do you have a strong background in hospitality, restaurant, or retail facilities and the ability to oversee everything from preventive maintenance and life-safety compliance to multi-million-dollar budgets and capital projects? Walters Hospitality is looking for a Director of Facilities to lead the maintenance, compliance, and asset management of our growing portfolio of high-end hospitality venues. This is a senior leadership role that partners closely with executive leadership and Operations to ensure our properties are safe, well-maintained, financially responsible, and consistently meet Walters’ brand standards. The ideal candidate is a strategic leader who can balance hands-on operational oversight with financial accountability, vendor management, team development, and long-term facilities planning. NOTE: Location Requirement: This is a remote position supporting all Walters Hospitality regions, including DFW, Houston, Hill Country, Atlanta, and Tennessee. Candidates based in the Dallas-Fort Worth (DFW) area are preferred. The role requires regular travel to Walters Hospitality venues and locations to work with teams in person as needed.

Responsibilities

• Lead Facilities Operations: Oversee facilities operations across a geographically dispersed portfolio of hospitality venues, ensuring properties are maintained to the highest standards of safety, functionality, and appearance.
• Partner with Operations: Serve as a strategic service partner to Operations by proactively addressing maintenance needs, infrastructure concerns, and facility-related challenges.
• Own Department Budgets: Maintain full financial accountability for operational expenses (OpEx) and capital expenditures (CapEx), including budgeting, forecasting, project tracking, and reporting.
• Report to Executive Leadership: Provide regular updates to executive leadership regarding budgets, projects, facility performance, and strategic initiatives.
• Support Board Reporting: Prepare and present comprehensive facilities and financial reports to the Board of Directors on a quarterly basis.
• Maintain Compliance & Safety: Ensure compliance with life-safety and facility requirements, including fire panels, extinguishers, hood systems, sprinklers, backflow testing, elevators, and other critical building systems.
• Protect Brand Standards: Conduct regular property and facilities audits to ensure venues consistently meet Walters’ standards for safety, appearance, functionality, and guest experience.
• Oversee Construction & Acquisitions: Support the transition of new construction and acquired properties into Operations, including punch-list completion, mechanical deficiencies, warranty management, and facilities integration.
• Build & Develop the Team: Lead, coach, and develop Facilities Managers, Technicians, and administrative support while establishing consistent expectations and processes across markets.
• Support New Market Growth: Develop cost-effective facilities staffing strategies as Walters expands into new geographic markets, balancing temporary, hybrid, and permanent resources based on property needs.
• Standardize Training: Establish consistent onboarding and training practices for facilities leadership, including department processes, CMMS systems, service expectations, and financial controls.
• Manage Vendors & Contractors: Oversee vendor relationships, RFPs, competitive bidding, contracts, service-level agreements, quoting, and invoice approval processes.
• Leverage Technology: Utilize Corrigo and other facilities technology to manage work orders, track assets, monitor maintenance trends, and measure departmental performance.
• Lead During Emergencies: Respond effectively to high-pressure facility emergencies, infrastructure failures, and business continuity situations.

Requirements

• Mandatory: Previous Director-level experience within the hospitality, restaurant, or retail industry
• Proven experience overseeing facilities operations across a multi-site, geographically dispersed portfolio
• Extensive experience managing multi-million-dollar OpEx and CapEx budgets
• Strong financial, procurement, RFP, and vendor management experience
• Experience with compliance requirements and internal financial controls; SOX experience strongly preferred
• Demonstrated ability to prepare and present strategic plans, capital forecasts, and facilities reports to executive leadership and/or a Board of Directors
• Strong technical knowledge of commercial building systems, including MEP, HVAC, commercial refrigeration and kitchen systems, roofing, irrigation, and life-safety systems
• Experience implementing