Director of Facilities

Job Summary

The Director, Facilities oversees the operations, maintenance, and management of all facility-related services across the hospital campus. This role ensures the physical environment supports the organization's mission of providing high-quality patient care.

About the Role

Serves as the primary liaison between facilities management and other hospital departments, ensuring facility needs are met and operational goals align with hospital objectives.

Essential Functions

• Manages and directly supervises a team of facility managers, technicians, and support staff.
• Conducts regular performance evaluations, sets goals, and identifies professional development opportunities for team members.
• Oversees the day-to-day operations of all hospital facilities, ensuring physical infrastructure is functioning effectively and efficiently.
• Maintains compliance with local, state, and federal regulations (e.g., OSHA, NFPA, ADA, Joint Commission, and other healthcare standards).
• Maintains and prepares for inspections, audits, and certifications.
• Develops and manages the facility operations budget, including forecasting capital and operational expenditures.
• Ensures cost-effective management of resources without compromising quality or safety.
• Ensures staff compliance with hospital policies, health and safety standards, and regulatory requirements.
• Provides clear direction and support to ensure high performance and alignment with organizational goals.
• Collaborates with other departments to problem-solve ongoing issues impacting department/organization goals and/or patient care delivery.
• Incorporates quality improvement data and/or patient satisfaction data into departmental goals.
• Establishes short and long-term goals consistent with NHS goals.
• Executes problem identification, data gathering, and implementation of strategy actions in the best interest of the department and its mission, values, and philosophy.
• Maintains accurate employee files and ensures employees are properly trained and oriented in a timely manner.
• Establishes, reviews, and updates department policies/procedures and job descriptions necessary for effective and efficient management.
• Provides support and guidance based on needs assessment.
• Ensures the hospital environment is safe and conducive to patient care by maintaining strict adherence to health and safety standards.
• Addresses issues such as infection control, facility-related hazards, and patient safety.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Leadership Responsibilities

• Supervision and Staff Management:
• Provides leadership, mentorship, and professional development opportunities for departmental staff.
• Schedules employees to ensure effective use of resources.
• Consults with leadership on potential staffing issues.
• Conducts performance evaluations, sets goals, and provides feedback on performance and development.
• Strategic Planning and Financial Oversight:
• Collaborates with hospital leadership to set the strategic direction for the department, including budgeting, resource allocation, and long-term planning.
• Maintains oversight of expenditures, ensuring cost-effective delivery of services.
• Evaluates and implements new technologies to enhance operational efficiency.
• Develops and implements departmental policies and procedures and protocols to optimize quality and overall efficiencies.
• Quality Assurance and Regulatory Compliance:
• Ensures compliance with all relevant regulatory bodies.
• May oversee the accreditation process with relevant agencies to ensure services meet or exceed industry standards.
• Participates in audits, inspections, and accreditation processes as applicable.
• Follows established quality control practices to ensure accuracy, consistency, and safety.
• Collaboration and Communication:
• Works closely with leadership teams to coordinate and improve service delivery.
• Stays up-to-date with industry advancements, new technologies, and regulatory changes.

Qualifications

• Bachelor's Degree in relevant field required or seven (7) plus years of direct experience in lieu of a Bachelor's degree required.
• Master's Degree preferred.
• Three to five (3-5) years of experience in closely related field with a Bachelor's degree required.
• Three to five (3-5) years of previous leadership experience preferred.

Knowledge, Skills And Abilities

• Strong leadership, organizational, and communication skills.
• Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
• Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
• Communicate effectively with leadership, team members, and stakeholders.
• Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.
• Problem-solving and critical thinking skills.
• In-depth knowledge of industry best practices and regulatory compliance (if applicable).
• Strong organizational and time management skills.
• Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.

Licenses and Certifications

• BOILER OP - Boiler Operator required.
• Certification in area of practice preferred.