Director of Facilities

About the role

Lollypop Farm, the Humane Society of Greater Rochester, has been helping animals and people since 1873. Together with our community, we better the lives of animals through justice, prevention, and life-saving care. Our organization cares for thousands of animals each year—saving animals from abuse and suffering, sending homeless pets to new homes, connecting pet owners with resources to keep their pets, and sharing information on how to help animals every day. The Director of Facilities provides strategic and operational leadership for Lollypop Farm's facilities team, ensuring the organization's buildings, grounds, and equipment are safe, well-maintained, and aligned with our animal welfare mission. The Director works closely with leadership across all departments to maintain a safe, welcoming, and functional environment for staff, volunteers, visitors, clients, and animals.

Responsibilities

• Leads, mentors, and develops the facilities team of staff and volunteers, fostering a culture of accountability and shared purpose.
• Builds and manages the annual facilities and capital budget, driving cost-effectiveness and financial accountability.
• Partners with teams across the organization to align facility operations with the animal welfare mission, ensuring buildings, grounds, and equipment support the needs of staff, volunteers, visitors, clients, and animals.
• Cultivates relationships with vendors, contractors, and professional networks to strengthen facility operations and stay ahead of industry standards.
• Stays current on trends in facilities management, safety, and sustainability, bringing fresh ideas and industry insight into leadership conversations.
• Collaborates with leadership to align facility improvements with the organization's long-term goals, supporting external project teams in the planning, logistics, and execution of improvement projects.
• Leads through change and challenge with clear communication, empathy, and resilience.
• Maintains the capital renewal plan, identifying major facility repair and capital needs to guide long-term financial investment.
• Maintains and updates the campus and buildings master plan, keeping building drawings, schematics, and reference documentation current and organized.
• Oversees the Maintenance and Grounds Manager's execution of preventive maintenance and repairs across shelter and farm buildings, animal enclosures, HVAC, plumbing, electrical systems, and fleet.
• Ensures compliance with local, state, and federal regulations, including NYS Shelter Licensing (Agriculture and Markets Law Article 26-C), OS