Director of Facilities

About the role

The Jersey City Free Public Library (JCFPL) is seeking a highly skilled and experienced leader to oversee all aspects of Library facilities operations, maintenance services, security operations, building upkeep, capital project coordination, and operational stewardship across the system.

With the oversight of the Chief Operations & Strategy Officer, the Director of Facilities will be responsible for leading the daily facilities function, supervising maintenance and security staff, overseeing building repair and upkeep activities, establishing and strengthening facilities operating standards, and ensuring that Library facilities are maintained at the highest quality standards to provide Welcoming Spaces for Library patrons and staff. This role is crucial in ensuring that facilities and security operations are carried out in a timely, safe, efficient, and cost-effective manner and that Library buildings, grounds, and systems remain functional, compliant, secure, and well cared for.

Responsibilities

• Lead the daily operation of facilities, maintenance, and security services across all Library locations.
• Supervise maintenance staff, security staff, the Construction & Capital Projects Manager, and other assigned personnel responsible for facilities operations, building upkeep, and related support functions.
• Evaluate team structure, staffing patterns, workflows, and service delivery models and implement practical improvements to strengthen effectiveness, accountability, and consistency across the system.
• Establish, implement, and maintain standard operating procedures, protocols, and service expectations for facilities, maintenance, inventory control, security operations, inspections, documentation, and emergency response.
• Oversee preventive maintenance programs to support the long-term integrity, safety, and functionality of Library buildings, grounds, interiors, and building systems.
• Oversee routine and corrective maintenance work, inspections, repairs, and operational follow-through to ensure facilities are safe, clean, functional, and welcoming.
• Direct inventory control practices for maintenance supplies, tools, equipment, and other operational resources, including storage standards, usage tracking, and waste management.

Requirements

The ideal candidate will have strong knowledge of and enthusiasm for facilities operations, preventive maintenance principles, building systems, staff leadership, security operations, and operational improvement; a willingness to learn and grow as a member of a team; an energetic approach to managing a rapidly growing and evolving portfolio; and cultivates a courteous, nimble and friendly culture.

Qualifications

• Bachelor's degree in Library Science, Facilities Management, Engineering, or a related field.
• Minimum of 10 years of progressively responsible experience in facilities management, maintenance, and/or security operations.
• Proven track record of successful leadership and management of large teams.
• Experience with budgeting, procurement, and contract management.
• Strong understanding of building systems, including HVAC, electrical, plumbing, and structural components.
• Excellent communication and interpersonal skills, with the ability to interact effectively with a diverse range of stakeholders.
• Ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Knowledge of relevant codes and regulations, such as ADA compliance, fire safety, and building codes.
• Proficiency in Microsoft Office Suite and familiarity with facility management software.

Skills

• Leadership and management skills.
• Strategic planning and implementation.
• Facilities management and maintenance.
• Security operations and risk management.
• Project management and coordination.
• Inventory control and asset management.
• Communication and stakeholder engagement.
• Problem-solving and decision-making.

Benefits

This position offers a competitive salary range of $120,000 - $135,000, medical, prescription, dental, vision, life, and AD&D insurance, a 403(b) retirement plan, and participation in a pension plan (dependent on age at the time of hire date).

Pay

The starting salary range for this position is $120,000 - $135,000.

Schedule

The workweek is 6:00 a.m. to 8:00 p.m., with the possibility of working up to 35 hours per week. Evening and weekend hours may be required.