Director of Facilities

Full-time position based out of our corporate office in Appleton, WI.

About the role

The Director of Facilities ensures that the credit union’s physical spaces meet the needs of the credit union by providing support and improvement services that align with creating a lasting member experience and a work environment that allows team members to be successful. This includes the maintenance and upkeep of the physical environment, compliance with workplace health and safety standards, space management, emergency preparedness, contract management, budget development and adherence, and a forward-thinking approach.

In this role, you will directly lead 2-5 team members on the Facilities team, ensuring their connection to our intentional culture and their personal growth and development.

Responsibilities

• Team Leadership and Development:
  • Promote and uphold the Fox Purpose, Mission, Vision, and Values
  • Hire, monitor, and support development for the Facilities team, providing daily performance and growth coaching
  • Foster a collaborative and supportive work environment that encourages teamwork, accountability, and professional growth
• Facilities Management:
  • Oversee the day-to-day operations of all facilities, including office buildings, storage buildings, and other properties
  • Optimize space utilization by exploring workspace designs, hoteling arrangements, and efficient layouts that support collaboration and evolving needs
  • Develop and implement comprehensive facility management plans to ensure optimal functionality and efficiency
  • Coordinate and collaborate with other leaders and stakeholders to understand their facility needs and provide appropriate support
  • Conduct regular inspections of facilities to identify maintenance needs, safety hazards, and opportunities for improvement
  • Implement preventative maintenance programs to minimize downtime and extend the lifespan of facility assets
  • Integrate and expand the usage of the standard service request system to streamline requests and work tickets
  • Develop an Asset Management program for all furniture and equipment that aligns with Accounting’s fixed assets tracking
• Budgeting and Cost Management:
  • Develop and manage the facilities operational, capital, and fixed asset budgets, including forecasting expenses, monitoring costs, and identifying areas for cost-savings initiatives
  • Obtain competitive bids (RFPs) for facility-related services and negotiate contracts with vendors and suppliers in conjunction with our vendor management team
  • Track expenditures and ensure that spending aligns with budgetary constraints while maintaining high-quality standards
• Project Management:
  • Lead in the creation of business cases supporting facilities projects, ensuring proper due diligence and collaboration
  • Oversee facility-related construction, renovation, and remodeling projects from conception to completion
  • Develop project plans, timelines, and budgets, and ensure that projects are executed on schedule and within budgetary constraints
  • Coordinate with architects, engineers, contractors, internal teams, and other stakeholders to ensure project objectives are met effectively
• Compliance, Safety and Sustainability:
  • Ensure compliance with all relevant regulations, codes, and standards related to building maintenance, safety, and environmental health
  • Develop and enforce safety protocols and procedures to create a secure work environment for team members, visitors, and tenants
  • Stay up to date with regulatory changes and industry best practices to continually improve facility operations and safety measures
  • Develop long-term plans to positively position the credit union with industry-standard sustainability practices such as energy-efficient upgrades, waste reduction strategies, and eco-friendly building materials

Requirements

• Bachelor’s degree in Facilities Management, Engineering, Business Administration, or a related field. Master’s degree preferred.
• Facility Management Professional (FMP) Certification or Certified Facility Manager (CFM) is a plus.
• Possess and maintain a valid driver’s license and be insurable; CDL licensing is a plus.
• Ten or more years of proven experience in facilities management, with a track record of successfully overseeing complex facilities and managing teams.
• Strong knowledge of property elements, including roofs, parking lots, HVAC, plumbing, electrical, fire protection systems, pest control, signage, painters, landscapers, etc.
• Familiarity with facility management software and systems for maintenance tracking, inventory management, and budgeting.
• Familiarity with relevant health and safety codes.
• Understanding of maintenance requirements for both old and new buildings.
• Knowledge of emergency response procedures and business continuity planning.
• Experience in managing construction projects, renovations, and other facility-related initiatives.
• Excellent leadership and interpersonal skills, with the ability to communicate effectively at all levels of the organization.
• Strong analytical and problem-solving abilities, with a keen attention to detail.
• Strong math skills and the ability to create and monitor budgets.
• Proficiency in negotiating contracts and pricing for construction and facilities work.
• Demonstrated ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
• Sound judgment and the ability to make informed decisions.
• Ability to plan for future needs and growth.

Benefits

• Competitive salary
• Medical, dental, and vision insurance
• Life, short-term, and long-term disability insurance
• 401k (Roth and Traditional) with company contributions including match
• Paid time off and caregiver leave
• Paid Volunteer Time Off