Director of Enterprise Applications

About the organization

Lutheran Community Services NW is a non‑profit dedicated to serving communities throughout Washington, Oregon, and Idaho with a wide range of services for individuals of all ages and backgrounds. All team members contribute to the mission of partnering with individuals, families and communities for health, justice and hope.

Benefits

• Medical, dental, vision, and prescription benefits
• Employer‑paid short‑ and long‑term disability insurance
• Life insurance coverage at no cost to you
• Up to 2 weeks of vacation in your first year (based on hours worked)
• Up to 2 weeks of sick leave (based on hours worked)
• 12 paid agency‑recognized holidays
• 2 floating holidays to use your way
• 403(b) retirement plan with employer matching (eligibility applies)
• Access to an Employee Assistance Program (EAP) for you and your family
• Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status

Pay

Pay scales vary by location:

• Seattle/Tacoma/Everett/Kent: $127,499.58 – $191,249.37
• Arlington WA, Beaverton OR, Bellingham WA, Bremerton WA, Gig Harbor WA, Kennewick WA, McMinnville OR, Newberg OR, Portland OR, Vancouver WA: $116,429.53 – $174,644.30
• Bend OR, Boise ID, Klamath Falls OR, Olympia WA, Port Angeles WA, Post Falls ID, Salem OR, Spokane WA: $110,819.07 – $166,228.60

Schedule

37.5‑hour work week to ensure work/life balance.

Responsibilities

• Provide strategic leadership for the organization’s enterprise technology architecture, cybersecurity program, and enterprise application environment.
• Partner with agency leaders to support successful implementation, integration, and governance of enterprise technologies.
• Develop and execute an enterprise technology architecture strategy that aligns applications, cybersecurity, cloud technologies, and integrations with organizational priorities.
• Collaborate with business leaders to evaluate, implement, integrate, and continuously optimize enterprise applications and cloud‑based solutions.
• Establish and oversee enterprise cybersecurity governance, policies, standards, and best practices to strengthen data protection, regulatory compliance, risk management, and responsible technology use.
• Work with IT Operations to align enterprise applications, cybersecurity, network architecture, and infrastructure strategies for enhanced security, availability, resilience, and performance.
• Implement technology solutions that improve operational effectiveness, system performance, user experience, and interoperability across business functions.
• Lead and develop the Enterprise Applications and Cybersecurity teams, setting priorities, fostering professional growth, and promoting operational excellence.
• Evaluate architecture, integrations, and emerging technologies, recommending improvements that enhance security, scalability, efficiency, and long‑term capabilities.

Qualifications

• Seven (7) years of progressively responsible IT experience, including enterprise application administration, systems implementation, application lifecycle management, enterprise integrations, cybersecurity, and team leadership.
• Bachelor’s degree in Information Technology, Computer Science, Information Systems, Business Administration, or a related field; substantial relevant experience may substitute for a degree.
• Demonstrated knowledge of enterprise business applications, cloud‑based platforms, cybersecurity principles, identity and access management, system integrations, vendor management, technology governance, and project delivery.
• Experience supervising employees, leading cross‑functional initiatives, and managing competing priorities in a complex organization.
• Fluency in English (spoken and written) with the ability to communicate technical concepts to both technical and non‑technical audiences, including executives.
• Advanced mastery of Microsoft 365, business productivity applications, enterprise software administration, and technology management tools.
• Resilience, sound judgment, and adaptability while leading organizational change, resolving complex issues, and balancing strategic and operational priorities.
• Ability to thrive in a complex environment and collaborate effectively with cross‑functional teams to improve end‑user experiences throughout the technology service lifecycle.
• Capability to complete tasks in a low to moderate noise environment; interact in person and via technology; perform moderate periods of stationary activity and moderate periods of increased physical activity (sitting, standing, walking, bending, operating computer equipment); and move equipment/materials weighing up to 25 lb.
• Willingness to travel between worksites regularly; a valid driver’s license and motor vehicle records clearance may be required.
• Must meet LCSNW criminal background clearance requirements and any other program‑ or state‑required clearances.