Director of Enterprise Applications

About the role

Lutheran Community Services NW is a non‑profit organization serving communities throughout Washington, Oregon, and Idaho. All team members contribute to the mission of partnering with individuals, families, and communities for health, justice, and hope. The organization is committed to supporting employees with resources, tools, and care that enable them to focus on delivering health, justice, and hope.

Responsibilities

• Develop and execute the enterprise technology architecture strategy, aligning enterprise applications, cybersecurity, cloud technologies, and integrations with organizational priorities.
• Partner with business leaders to evaluate, implement, integrate, and optimize enterprise applications and cloud‑based technology solutions.
• Establish and oversee enterprise cybersecurity governance, policies, standards, and best practices to strengthen data protection, regulatory compliance, risk management, and responsible technology use.
• Collaborate with IT Operations to align enterprise applications, cybersecurity, network architecture, and infrastructure strategies for enhanced security, availability, resilience, and performance.
• Work with agency leadership to implement technology solutions that improve operational effectiveness, system performance, user experience, and interoperability across business functions.
• Lead and develop the Enterprise Applications and Cybersecurity teams by setting priorities, fostering professional growth, and promoting operational excellence.
• Evaluate enterprise technology architecture, integrations, and emerging technologies, recommending improvements that enhance security, scalability, operational efficiency, and long‑term capabilities.

Qualifications

• Seven (7) years of progressively responsible experience in information technology, including enterprise application administration, systems implementation, application lifecycle management, enterprise integrations, cybersecurity, and team leadership.
• Bachelor’s degree in Information Technology, Computer Science, Information Systems, Business Administration, or a related field (substantial relevant experience may substitute for a degree).
• Demonstrated knowledge of enterprise business applications, cloud‑based software platforms, cybersecurity principles, identity and access management, system integrations, vendor management, technology governance, and project delivery.
• Experience supervising employees, leading cross‑functional initiatives, and managing competing priorities in a complex organization.
• Fluency in English (spoken and written) with the ability to communicate technical concepts effectively to both technical and non‑technical audiences, including executives.
• Advanced mastery of Microsoft 365, business productivity applications, enterprise software administration, and technology management tools.
• Resilience, sound judgment, and adaptability while leading organizational change, resolving complex issues, and balancing strategic and operational priorities.
• Ability to thrive in a complex environment, collaborate across functions, and improve end‑user experiences throughout the technology service lifecycle.
• Physical requirements: ability to work in a low to moderate noise environment, perform moderate periods of stationary activity and moderate periods of increased physical activity (sitting, standing, walking, bending), operate computer equipment, and move equipment/materials up to 25 lb.
• Travel between worksites regularly; valid driver’s license and motor vehicle records clearance may be required.
• Must meet LCSNW criminal background clearance requirements and any other program‑ or state‑required clearances.

Benefits

• 37.5‑hour work week to ensure work/life balance
• Medical, dental, vision, and prescription coverage for employees and their families
• Employer‑paid short‑ and long‑term disability insurance
• Life insurance coverage at no cost to the employee
• Up to 2 weeks of vacation in the first year (based on hours worked)
• Up to 2 weeks of sick leave (based on hours worked)
• 12 paid agency‑recognized holidays plus 2 floating holidays
• 403(b) retirement plan with employer matching (eligibility applies)
• Employee Assistance Program (EAP) for employees and families
• Potential eligibility for Student Loan Forgiveness through 501(c)(3) nonprofit status

Pay

• Seattle/Tacoma/Everett/Kent: Minimum $127,499.58 – Maximum $191,249.37
• Arlington WA, Beaverton OR, Bellingham WA, Bremerton WA, Gig Harbor WA, Kennewick WA, McMinnville OR, Newberg OR, Portland OR, Vancouver WA: Minimum $116,429.53 – Maximum $174,644.30
• Bend OR, Boise ID, Klamath Falls OR, Olympia WA, Port Angeles WA, Post Falls ID, Salem OR, Spokane WA: Minimum $110,819.07 – Maximum $166,228.60

Schedule

• Standard work week of 37.5 hours