Director of Engineering - EC

Live your passion and add your magic at Montage International. We’ve built a culture that leads with the idea of doing what you love every day.

About the Role

The Director of Engineering is responsible for maintaining an attractive, safe, and fully operable building and grounds, requiring a high level of property-maintenance knowledge. The role is accountable for managing budget, capital-expenditure projects, preventative maintenance, and energy conservation, with an emphasis on maintaining corporate standards and regulatory requirements.

Responsibilities

Communications

• Prepare and deliver messages that achieve the intended results.
• Promote Engineering information and recommendations to internal and external stakeholders (Corporate Director of Engineering, Engineering Associates, General Associate Body, Managers, Executive Team, Asset Owner, Homeowner Association, Master Association, Residential Owners).
• Prepare reports for stakeholders.
• Manage stakeholder perceptions and expectations.

Quality Control

• Manage/oversee the application of standards for the hotel/resort.
• Review and compare performance metrics for Engineering services.
• Maintain specifications (materials, equipment, furniture, finishes, fixtures, design criteria).
• Develop, implement, and monitor best practices.
• Develop guest-service standards.
• Measure the quality of services provided.
• Monitor guest satisfaction and service-delivery performance.
• Collect, verify, analyze, and report facility-management data from various sources (guest-satisfaction surveys, secret-shop inspections, other feedback mechanisms).
• Collect, verify, analyze, and report internal facility-management data (utilities, work orders, work history).
• Manage/oversee the improvement of work processes.
• Assess ways to improve workplace productivity.
• Develop and implement process improvements.
• Ensure and monitor compliance with codes, regulations, policies, and standards.

Technology

• Plan, direct, and manage/oversee facility-management business and operational technologies.
• Assess the application of technology within facility operations.
• Operate workplace-management systems (CMMS, BAS, Lighting Controls).

Operations & Maintenance

• Assess the condition of the hotel/resort.
• Manage/oversee the assessment of building systems’ condition.
• Assess the condition of the facility’s structure, interior, exterior, and grounds.
• Manage/oversee facility operations and maintenance activities.
• Manage/oversee the acquisition, installation, operation, maintenance, and disposal of building systems and structural, interior, exterior, and grounds elements.
• Maintain basic knowledge of current products and technology for fixed assets.
• Manage/oversee the maintenance-contracting process.
• Decide/recommend the most appropriate way to provide maintenance services (outsource, in-source).
• Develop maintenance-contract specifications.
• Assure competent maintenance contractors are selected.
• Negotiate service-level agreements.
• Manage/oversee the modifications to building systems, structural elements, interiors, exteriors, and grounds.
• Monitor the performance of maintenance contractors’ work.
• Resolve contract disputes.
• Develop, recommend, and manage/oversee the hotel/resort’s operational-planning requirements (temperature control, lighting, equipment replacement, and so forth).
• Develop policies and guidelines related to usage and maintenance.
• Monitor the usage and performance of all systems, equipment, and grounds.
• Monitor guest and associate satisfaction.

Finance & Business

• Manage and oversee the financial management of the Engineering department.
• Develop, recommend, manage, and oversee the Engineering and Utilities operating-budget requirements.
• Develop, recommend, manage, and oversee the capital-budget requirements.
• Prepare business cases, supporting documentation, and financial reports.
• Analyze and interpret financial documents (budget, forecast, profit-and-loss statements, reserve funding).
• Administer and manage the finances associated with contracts.
• Develop and manage contracts.
• Administer and monitor contracts.
• Resolve vendor conflicts.

Emergency Planning

• Manage and support the hotel/resort’s emergency-preparedness program in partnership with the Safety and Security department.
• Assist in the design of simulations or exercises to test the emergency-management plans.
• Manage the execution of simulations or exercises to test the plans.

Project Management

• Define and program projects (purpose, size, scope, schedule, budget, and user needs).
• Plan projects (resources, schedule, and sequence).
• Develop contract specifications and solicitations.
• Manage/oversee projects.
• Administer contracts (implement, monitor service level).
• Manage/oversee projects (construction, relocation, renovation, organizational change).
• Evaluate project outcomes.

Environmental Stewardship & Sustainability

• Plan, manage, and support the entire organization’s commitment to protecting the environment.
• Manage, oversee, and safeguard the natural environment.
• Manage and oversee the entire organization’s commitment to sustainability of the natural and built environments.
• Prepare, analyze, interpret, and report on utility-consumption data.
• Develop, recommend, manage, and oversee environmental-impact programs as they relate to trash generation with food service (including dry and wet waste), yard waste, and other hotel/resort operations.
• Maintain knowledge of LEED.
• Understand future trends in products and processes that promote sustainability.
• Provide data to support facility evaluation.

Requirements

• Minimum of five years’ experience actively serving in a facilities-engineering leadership role in a hotel/resort environment.
• Bachelor’s degree in Construction Management, Property Management, or similar practice preferred and/or significant relevant experience.
• Extensive project-management experience.
• Working knowledge of HVAC, electrical, plumbing, and general maintenance skills.
• Must be strategic and have strong business acumen.
• Good communication and interpersonal skills.
• Proficient in Word, Excel, PowerPoint, and Outlook.

Physical Requirements

• Most work tasks are performed indoors.
• Position requires walking and giving direction most of the working day.
• Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity.
• Must be able to lift items weighing up to 30 lbs. frequently.
• Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally.

Pay

The pay scale for this position is from $149,026.00 to $160,000.00 as a base salary, exclusive of incentive pay such as commissions, piece rates, or gratuities.