Director of Engineering

Responsibilities

• Lead the technical vision and strategy for our SaaS platform.
• Drive the adoption of best practices in software engineering, architecture, and DevOps.
• Stay abreast of emerging trends in product engineering and assess their applicability in our domain.
• Build, coach, and mentor a high-performing engineering team; foster a culture of ownership, transparency, and continuous improvement.
• Recruit, onboard, and nurture engineering talent with a focus on diversity and expertise.
• Design and lead career development programs, conduct regular performance reviews, and set clear goals and expectations.
• Encourage cross-functional collaboration and champion agile development practices.
• Oversee the end-to-end delivery of scalable, reliable SaaS products that exceed customer and market expectations.
• Collaborate closely with Product, QA, Operations, and Customer Success teams to define roadmap, prioritize initiatives, and deliver releases on schedule.
• Ensure the engineering function meets SLAs for uptime, performance, and security.
• Optimize team workflows, processes, and tools to enhance velocity, quality, and productivity.
• Implement and monitor metrics to track engineering performance, stability, and technical debt.
• Drive accountability for code reviews, testing, documentation, and release management.

Requirements

• Bachelor’s or Master’s Degree in Computer Science, Engineering, or related field.
• 7-10 years of progressive software engineering experience.
• At least 3+ years building and scaling B2B SaaS products.
• Previous leadership experience as a technical manager (lead, manager, or director); proven track record of building/leading successful teams.
• Demonstrable experience as an individual contributor: architecting, coding, reviewing, and delivering complex software products.

Preferred

• Significant domain experience designing solutions for supply chain, logistics, or transportation verticals.
• Knowledge of data models, APIs, and systems integration experience within distributed environments.
• Outstanding communication, collaboration, and mentoring skills.
• Ability to navigate ambiguity, drive consensus, and manage multiple priorities in a fast-paced setting.
• PREFERRED: Significant experience with Ruby on Rails.
• PREFERRED: Exposure to machine learning, analytics, or IoT use cases in logistics.
• PREFERRED: Experience supporting enterprise customers with complex requirements.