Director of Engineering

About the Role

The Director of Property Operations will effectively manage the overall operations and maintenance of the facilities of the resort. In addition to managing the staff and creating property-wide cost efficiencies, the Director of Property Operations will be directly involved in evaluating, monitoring, and maintaining existing facilities, as well as making necessary repairs within the entire resort as needed.

Responsibilities

• Build and maintain relationships with vendors, contractors, and county/town officials.
• Maintain compliance with all zoning rules and regulations.
• Conduct daily inspections of facilities, grounds, HVAC, electrical, and plumbing.
• Provide comprehensive written updates on projects.
• Implement preventative maintenance plans and checklists for facilities, equipment, and rooms.
• Implement and execute the routine schedule of testing fire systems, sewage treatment and pumping systems.
• Order and manage the inventory of maintenance supplies, parts and equipment to ensure ongoing operations.
• Review all work orders to determine reoccurring issues, analyze costs and determine strategies for cost savings.
• Utilize KnowCross to record problems and analyze data.
• Ensure that engineering personnel have received the necessary training on all corporate maintenance policies and OSHA rules.
• Hold a seat on the Executive Committee.
• Work closely with Executive Committee members in achieving the hotel's performance and financial goals and objectives.
• Establish and manage annual objectives for the Property Operations department in support of the hotel's performance and financial goals and objectives.
• Conduct room plumbing preventative maintenance on all hotel rooms, buildings, and equipment.
• Assist with picking up trash in the parking lot.
• Assist guests as needed.
• Assist with security and safety checks for the property through visual checks.
• Assist in safety and maintenance by tracking items in KnowCross for relevant department.

Other Duties

• Follow all company and safety and security policies and procedures.
• Complete safety training and certifications.
• Have a thorough understanding of OSHA rules and regulations.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information.
• Protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Guest Rooms: plunge toilets, unclog drains, repair all types of plumbing hardware.
• Public Areas: plunge toilets, unclog drains, repair all types of plumbing hardware.
• Energy Conservation: observe energy and utilities usage in the hotel and on the grounds; look for ways to conserve energy and report any ideas to Engineering Management.
• Tools: clean, lubricate, protect, and otherwise maintain all tools and equipment in the hotel; see that all tools used are returned to the shop and secured in proper storage area; protect and otherwise maintain your assigned tool pouch and its tools at the discretion of the Engineering Management.
• Emergencies: be available for any emergencies and act in an engineering capacity to protect our guests and associates and preserve the building and its systems during the emergency; act as quickly and responsibly as possible to return the building to its normal operating status; inform Engineering Management of any such emergencies.
• Accident Prevention and Safety: strive to work in an accident-free manner and create a safe work environment for others; continuously look for conditions which may endanger associates or guests of the hotel and take immediate action to correct any hazardous conditions found.
• Records: read, log, track and interpret reading from meters, gauges, and other measuring units; maintain a thorough log of each day's activities and problems that occur and ensure this information is passed on to other shifts.
• Departmental Duties: clean all engineering areas as directed by Engineering Management; work in a neat and efficient manner, keeping work areas clean and well organized; serve as otherwise directed or needed to help maintain the effective and efficient operation of the hotel.
• General: complete all work assigned in a safe and professional manner; maintain communications with supervisors to ensure that all needed materials, tools, and supplies are available or on order; follow up on any items that may be on back order; keep supervisor updated on assignments; provide training and technical advice to other engineers as needed or requested.

Supervisory Responsibilities

Supervises a team of up to 12 crew members including Assistant Director, two Supervisors, HVAC technician, Preventive Maintenance Technician, Maintenance Technicians, Carpenter/Furniture Finisher, and Property Operations Office Coordinator.

Compensation

$150,000 – $160,000. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.