Director of Energy Storage, O&M
Position Responsibilities and Duties
This role requires establishing and growing a new BESS O&M business line within the current O&M structure, including defining vision, objectives, operating models, and service offerings. It involves driving strategic planning for product development, operational capability growth, technology adoption, and long-term expansion of BESS services. The Director will also develop pricing strategies, value propositions, service scopes, and commercial frameworks aligned with enterprise O&M standards, and partner with Business Development to evaluate market opportunities, assess customer needs, and support proposals and negotiations with OEMs and asset owners.
Cross-Functional Integration
The Director will ensure the BESS service line integrates seamlessly into the broader O&M organization’s processes, governance, and performance expectations. Collaboration with Performance Engineering on KPI modeling, analytics, and performance optimization specific to BESS assets, working with the Compliance Team to ensure BESS-specific NERC, NFPA, and environmental compliance, partnering with the Safety Team to extend enterprise safety programs, JHAs, and field protocols into the storage business line, coordinating with SCADA on data pipeline requirements, alarm strategy, remote-access standards, and monitoring capabilities, and aligning with the Control Center to integrate BESS dispatch practices, outage response protocols, and real-time situational awareness are key responsibilities.
Operational Leadership & Delivery
The Director will oversee operational execution of the BESS O&M service line, ensuring high availability, safety performance, and contractual compliance. They will lead maintenance planning, outage coordination, troubleshooting support, and operational readiness for new BESS sites onboarding into the portfolio. Additionally, they will build and standardize BESS-specific operating procedures, commissioning acceptance criteria, and maintenance standards.
Team & Capability Development
To build and lead a BESS-focused team within the O&M organization, the Director must identify skill needs, recruit talent, and develop technical competencies. They will establish training programs, performance expectations, and workforce development pathways for BESS operations team members and foster a culture of innovation, safety leadership, cross-functional collaboration, and continuous improvement.
Risk, Safety & Compliance Management
The Director will implement BESS-specific risk management approaches, including failure mode reviews, emergency response protocols, and operational risk dashboards. They will ensure all BESS activities meet corporate safety expectations and regulatory requirements, lead incident reviews, lessons learned integration, and process improvements across the BESS business line.
Vendor, OEM & Contract Management
The Director will manage OEM partnerships, long-term service agreements, and warranty structures for BESS assets supported by the O&M organization. They will evaluate third-party service providers and establish performance criteria for BESS maintenance partners, support Business Development and Legal in negotiating scopes, SLAs, warranties, and technical requirements.
Financial & Portfolio Management
The Director will develop budgets, forecasting models, and financial plans for the BESS business line. They will coordinate with Asset Management on revenue optimization, warranty claim strategies, degradation analyses, and lifecycle cost planning. They will provide executive-level reporting on BESS operational performance, risks, and strategic initiatives.